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POSITION SUMMARY
Under the general direction of the VP Quality & EHS, the Quality Associate is proficient in executing the essential duties and responsibilities of a Quality Technician III and serves as a resource in defining, creating, improving, and maintaining all processes related to Operations, improving administrative efficiencies, and creating synergies for profitable growth.
ESSENTIAL DUTIES & RESPONSIBILITIES
The essential functions include, but are not limited to the following:
· Embraces the 1 T.E.A.M culture.
· Interfaces with operations teams and organizational process leadership to support the successful onboarding and management of new and existing contracts.
· Develops, improves, and maintains all Operations team training and reference guides in collaboration with Operations to ensure QMS requirements are met.
· Control of operations documents (work instructions, procedures, forms, reference guides, records, etc.)
· Coordinates, executes and participates in safety trainings, meetings, orientation and audits
· Onboarding process for new and existing customers
· Maintenance of customer part specifications in ERP system
· Evaluate root cause analysis and corrective action for Operations Department.
· Provide support with continuous improvement for Operations Department.
· Ensures customer satisfaction through complaint and claims resolution.
· Develop and implement project plans and management reporting tools for Operations projects to monitor progress and measure efficiencies to support Operations KPI’s and Objectives.
· Works closely with Operations leadership to identify areas for process improvements to increase efficiency and quality of documents, tools, and reports.
· Perform other duties and responsibilities as assigned.
SUPERVISORY RESPONSIBILITIES
· Although no direct reports, the position will provide quality and safety focused guidance to Quality Technicians and Operations leadership as needed, and will serve on committees and special teams and perform other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
· Strong understanding of ISO 9001/ IATF 16949 QMS Requirements
· Strong knowledge of OSHA requirements
· Strong knowledge of Industry Standards
· Ability to communicate with people outside the organization, represent the organization to customers, the public, and ability to articulate conversations well to convey information effectively.
· Knowledge of Operations principles and processes for providing customer services. This includes customer needs assessment and establishing quality standards for services.
· Proficient in basic Microsoft programs and windows-based applications
· Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
EDUCATION REQUIREMENTS
· High School Diploma or equivalent, required.
· Associates or bachelor’s degree, or equivalent work experience, preferred.
· Industry knowledge and experience, a plus.
LICENSES/DESIGNATIONS & CERTIFICATIONS
PHYSICAL DEMANDS & WORK ENVIRONMENT
· The noise level in the work environment is usually medium to high.
· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
· The employee will occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.
· This position will occasionally require the use of PPE, including hard hat, safely glasses, steel-toed boots, etc.
Note
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills associated with the position.
The company is an Equal Opportunity Employer and complies with ADA regulations as applicable.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
Schedule:
Work setting:
People with a criminal record are encouraged to apply
Education:
Experience:
Shift availability:
Work Location: In person
Full Time
Wholesale
$62k-76k (estimate)
05/12/2024
05/28/2024
monarchsteel.com
CLEVELAND, OH
50 - 100
1934
JOSH KAUFMAN
$10M - $50M
Wholesale
The job skills required for Quality Associate include Leadership, ISO, Continuous Improvement, Process Improvement, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Associate positions, which can be used as a reference in future career path planning. As a Quality Associate, it can be promoted into senior positions as a Quality Assurance Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Associate. You can explore the career advancement for a Quality Associate below and select your interested title to get hiring information.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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