NO Relocation

Job Overview

The Quality Manager leads and manages the Quality Control staff and Quality Management System (QMS) to assure timely quality products. This position is responsible for leading the efforts in assuring site quality, managing customer complaints and in working directly with production on quality related issues.

Required Education, Experience, and Skills

• BS in Chemical Engineering, Chemistry, Biochemistry or Engineering.
• 5 years quality experience in chemicals, adhesive and/or a related technology.
• 5 years’ experience leading a quality control lab.
• Experience in ISO 90001:2015 and ISO 14001:2015
• Excellent communication, verbal, written and computer skills.
• Familiar with ERP systems.
• Knowledge & demonstrated use of statistical methods (SPC, MiniTab, etc.).
• Strong customer focus and problem solving.
• Demonstrated computer proficiency with Microsoft platforms (Word, Excel, PowerPoint, Outlook, Projects, etc.)
• Must be able to be multi-task oriented and to be a self-starter while working independently with minimal supervision.
• Travel: Some occasional travel required

Essential Functions (Minimum Requirements)

• Establish and supervise safety mandates and protocols within the Quality Department.
• Establish and supervise standards for the Quality Assurance staff that will ensure that products released for shipment to a customer are in specification and in statistical control.
• Assure that all data and testing required for product is supplied on time and in as efficient a manner as possible.
• Work with the Production staff to resolve and correct production practices that result in quality problems and/or decreased productivity.
• Interact with the Research & Development staff, on behalf of the Manufacturing group, to ensure that:
  1. new formulations are within the capabilities of the Production staff
  2. problem formulations not correctable by improved production techniques are quickly resolved by the R & D staff.
• Supervise activities that will ensure that all data generated in the manufacturing of finished products are accurate and are entered into the computer system in a timely fashion.
• Review all SMC quality and yield analysis for accuracy and ensure that this information is accurate and is entered into the computer in a timely fashion.
• Manage the site’s first generational scrap program (Yellow Tag) and provide corrective actions or process improvements where applicable.
• Assure the integrity of Certificate of Analysis documentation supplied to customers.
• Manage the site’s Customer Complaint and CAPA (Corrective Action / Preventative Action) program.
• Manage the site’s ISO 9001:2015 certification program and direct external and internal audits.
• Participate in the plant’s efforts to decrease the level of off-grade SMC in inventory by:
  1. Develop programs to ensure that manufacturing techniques do not allow errors that result in down-grading of good product to off grade SMC or prototype products.
  2. Ensure that lab equipment is properly maintained in cooperation with both the R&D group and the Maintenance staff.
  3. Keep the Plant Manager informed of any obstacles that prevent achievement of the above goals.

Other Duties: Please note this job description is not a comprehensive listing of all duties, activities, or responsibilities that are required of the employee for this job. Duties, activities, or responsibilities may change at any time with or without notice. Employees shall perform all tasks assigned by their manager.

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