LINES OF AUTHORITY: This position is supervised by therelevant site Customer Service Supervisor and is sometimes directed by theoutpatient Medical Practitioners. This position does not supervise anyother personnel.

POSITION SUMMARY: The primary function of this position is toprovide medical support to the outpatient nurse and medical practitioners. The Outpatient Nursing/Medical Assistant will perform duties within his/her scopeof practice. The position's responsibility includes, but is not limitedto, obtaining vital signs, specimens, charting, filing, providing clericalsupport, stocking supplies.

PRINCIPALDUTIES/RESPONSIBILITIES:

1. Obtain client height and weight, temperature, abdominalgirth, pulse, respirations, and blood pressures, and calculate body mass index(BMI) and document such in the medical record prior to service with BehavioralHealth Medical Practitioner (BHMP).
2. Completes review of client's record prior to servicewith BHMP, relative to lab results, need for prior authorization formedications, checking the Controlled Substance Provider Monitoring Program(CSPMP), current medical status, complete Abnormal Involuntary Movement Scale(AIMS) and provide information to BHMP about these items, as evidenced bydocumentation in the medical record.
3. Provides initial medical service to clients on awalk-in basis and evaluates which clients then need to receive immediate carefrom outpatient nurse or BHMP, as evidenced by documentation in medical record.
4. Distributes sample medications as ordered byBHMP's, as evidenced by documentation in the medical record and samplestracking log.
5. Completes outreach activities with Suboxoneclients, as well as with clients who have missed injection appointments, asevidenced by tracking logs and documentation in clinical records.
6. Coordinates lab orders when needed, as well ascollecting random urine drug screen/saliva tests, as evidenced by documentationin medical records.
7. Distributes medication packs to clients as needed,as evidenced by documentation in medical record and direct observation.
8. Completes coordination of care activities afterBHMP appointment, as directed by the BHMP, with primary care physicians andother clinical team members, as evidenced by direct observation and review ofclinical records.
9. Monitor medication refrigerator temperatures asrequired, as evidenced by completion of temperature tracking logs.
10. Work wellunder pressure, meeting multiple and sometimes conflicting deadlines: at alltimes demonstrates cooperative behavior with colleagues and supervisors.
11. Able toeffectively de-escalate clients using techniques as trained and outlined inapproved crisis intervention models.
12. Performsother duties as assigned.

POSITION REQUISITES:

Qualificationsand Experience:

• Arizona fingerprint/certified. Lack ofcertification status as per Licensing standard is grounds for immediatedismissal.
• Current Nursing Assistant Certification in goodstanding
• High School Diploma or GED OR certificate fromMedical Assistant program
• Current CPR Certification.
• Valid Arizona driver's license (free of anyrestrictions) and proof of valid auto insurance

Preferred: 

• 1-3 years experience in Psychiatric Healthsetting.
• Certified in phlebotomy practice andinjection administration.

Skills/Abilities

Required: Possess active listeningskills.

• Possess active learning and retention skills.
• Possess excellent monitoring skills.
• Possess verbal and writing skills.

REQUIREMENTS FOR SPECIALPOPULATIONS: Persons conducting assessments and/or providing treatment and/or supervision for special populations are able, through training andexperience as well as through agency-specific observation or competency testing of performance to:

CHEMICAL DEPENDENCY

Staffresponsible for providing services to chemically dependent members hasappropriate training, education, experience, performance and demonstratecompetency.

Staff must beable to gather and assess information about:

• The relationship of each member's physicalstatus to the dependence.
• The nature of the emotional compulsion to usealcohol and/or other drugs.
• The intensity of the member's preoccupation withusing alcohol/and/or other drugs.

Staff mustalso demonstrate competency in their ability to:

• Interpret information about a member's use ofalcohol and/or other drugs.
• Develop a written summary and/or treatment planbased on member's problems and needs;
• Provide appropriate services.

SERIOUSLY MENTALLY ILL

Staffresponsible for providing services to seriously mentally ill members hasappropriate training, education, experience, performance and demonstratecompetency.

• Staff has knowledge and ability to gatherand interpret information about seriously mentally ill members.
• Staff understands the member's needs and therange, intensity, and duration of care, habilitation and rehabilitationrequired.

INTELLECTUALLY DISABLED

Staffresponsible for providing services to members with intellectual disabilities hasappropriate training, education, experience, performance and demonstratecompetency.

• Staff has knowledge and ability to gather andinterpret information about a member with an intellectual disability.
• Staff understands the member's needs and therange, intensity, and duration of care, habilitation or rehabilitationrequired.

WORKINGCONDITIONS:

PhysicalRequirements:

• Able to sit and walk for extended periods oftime.
• Occasional lifting (40 lbs.) and reaching.

EquipmentOperation

• Telephone, copier, weight scales, blood pressurecuff, pulse oximeter, thermometer.
• Computer and Keyboard.
• Company vehicle

EnvironmentalConditions

• Inside work environment.

ACCOMMODATION(S):

Mohave Mental Health Clinic willprovide reasonable accommodation for individuals with disabilities, unless itwould cause undue hardship. We define reasonable accommodation as anychange in the work environment or in the way a job is performed that enables aperson with a disability to enjoy equal employment opportunities. We willmake a good faith effort to list any special requirements in our jobdescriptions.