At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.

Summary

At Moffitt Cancer Center, we come face-to-face with cancer every day, but we also see courage. And it inspires us to be the safest and best place for cancer care – to bring greater hope to every patient we serve.It’s why we’ve been continually named One of the Top Places to Work in the Tampa Bay Area. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Moffitt is the leading cancer hospital in both Florida and the Southeast and has been nationally ranked by U.S. News & World Report since 1999. Because working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.

As an important member of the multi-disciplinary care team, the Case Manager acts as a patient advocate by coordinating the care and service of patient populations across the continuum of care; promote effective utilization and monitoring of health care resources by collaborating with the health care team; maintain accurate knowledge of federal, state and payer standards; and assume a leadership role with the interdisciplinary team to achieve optimal clinical and resource outcomes. Core processes include risk assessment and management of clinical populations, discharge planning and utilization management.

Moffitt Values:

At Moffitt, our patients always come first.

The Moffitt Values reflect who we are and how we will continue to make an impact in the lives of those affected by cancer. Below is the list of Moffitt Values with corresponding examples of competencies which you will be evaluated on during the annual review period.

Compassion: We deliver hope; empowering and encouraging those we serve, and those who serve.

• Consistently demonstrates the principles of dignity and respect, information sharing, active listening, and collaboration.
• Consistently acts with the team member/customer/patient in mind, demonstrates care and concern for others and establishes and maintains the trust and respect of internal and/or external customers.
• Communicates effectively and appropriately. Uses good judgment as to what to communicate to whom as well as the best method to get the communication purpose accomplished.
• Promotes positive team environment by cooperating with team members to resolve problems and achieve goals.
• Anticipates needs or problems and acts to meet or resolve responsibly, efficiently, and effectively.

Drive: We are courageous and determined in the relentless pursuit of our purpose, because whenever lose sight of those who depend on us.

• Actively engages in activities that support the organization's mission and goals, prioritizing efforts, identifying barriers, and seeking solutions.
• Motivates and inspires, takes appropriate action, and demonstrates determination when seizing upon opportunities or meeting challenges.
• Fosters cooperation and seeks opportunities to support team efforts, even if not directly assigned to them.
• Shares skills/knowledge with others by mentoring, coaching, teaching, or active committee participation.
• Actively seeks out opportunities for learning, growth and self-improvement that add value to the organization.

Excellence: We strive for global impact through perseverance and persistence, and never settle for anything but our best.

• Consistently demonstrates and promotes the highest standards of quality in organizational processes and systems of the organization.
• Seeks opportunities to provide service, resolve problems, and contribute to organizational success.
• Supports a culture of accountability by managing time and workload effectively and responding quickly and constructively when confronted with challenges.
• Works in a cooperative and collaborative manner that leverages the strengths of others to accomplish goals.

Imagination: We are bold in our pursuit of new and better ways to transform health, wellness and healing.

• Exhibits a problem-solving attitude; seeks ways to improve processes, increase efficiency, and find solutions to current situations or to develop new methods and procedures.
• Generates new and innovative ideas, concepts, projects, and other practices for doing things more effectively to create value.
• Respectfully challenges the status quo to seek creative solutions and novel approaches.
• Embraces change, keeps an open mind and values creativity.

Inclusion: We are a diverse and unified team, which strengthens us, and fosters the trust, respect and collaboration that is core to our being.

• Efficiently, effectively, and constructively employ mutually beneficial solutions for all concerned parties, treating others fairly and ensuring equity in decision-making and conduct.
• Continuously examines own assumptions and expectations with an awareness of shared and different perspectives and goals.
• Seeks out, acknowledges, and values the opinions and contributions of others, incorporating diverse perspectives and insights in team building, group collaborations, project work, and idea generation.
• Demonstrates respect for people of differing backgrounds, viewpoints, needs, and experiences, and fosters a sense of belonging by building trust, regarding uniqueness, and respecting diversity.
• To deliver individualized quality nursing care to cancer patients and families in accordance with established hospital guidelines, nursing professional practice model, nursing care standards and policies and in accordance with ANA code of ethics and external regulatory agencies.

Registered Nurses embody the vision, mission, and philosophy of Moffitt Nursing and are committed to and accountable for personalized patient and family centered care and the concepts of Duffy's quality caring model/caring factors. These frameworks of care include:

• Collaboration and mutual problem-solving, dignity and human respect, encouraging manner, attentive reassurance, appreciation of unique meaning, healing environment, basic human needs, information sharing, caring for self, and affiliation needs.

Registered Nurses use the nursing process to effectively plan and manage quality patient care. Biophysical, psychosocial, environmental, self-care, educational and discharge planning needs are addressed in all steps of the nursing process. This is demonstrated in baseline and comparative documentation, entered in a timely manner, and with evidence of age-appropriate consideration when care is planned, delivered, and evaluated.

The Professional Practice Model graphic and Duffy's caring factors are attached.

Additional Information

Minimum Education

Education Level:

Bachelor’s Degree in Nursing

Associates Degree in Nursing plus 1 year of experience of relevant Acute Case Management experience may be considered.

• Minimum 5 years clinical experience in an Acute Care setting required.
• Minimum 1 year case management/utilization review experience in an acute care setting required.
• Must be able to work independently with minimal direction, anticipate and organize workflow, prioritize, and follow through on responsibilities.

Preferred:

• BSN or MSN Preferred
• ACM or CCM Certification preferred.
• Demonstrated experience in oncology nursing preferred.
• Extensive knowledge of nursing care, healthcare trends, community and healthcare resources preferred.
• Knowledge of state and federal regulations governing discharge planning, utilization management, and other regulatory agency requirements by the Joint Commission and CMS strongly preferred.
• Working knowledge of InterQual criteria preferred Strong interpersonal communication skills preferred.
• Competent computer skills to include Cerner and Microsoft office products preferred.

Licensure and Certification: Minimum Required

Registered Nurse (RN) RN-Current licensure as a Registered Nurse (RN) in the State of Florida,

or a valid multi-State privilege to practice in the State of Florida

(Must declare Florida as primary State of residence within 30 days from date of hire if

licensed in another eNLC compact state with multi- state privileges.)

Basic Life Support (BLS)

Other:

Specific courses or certifications may be required for placement in specialty areas.

National Nursing specialty certifications

1. Service - Creates and sustains a service-oriented system that promotes partnerships and teamwork.
   • Develops and maintains positive relationships with both internal and external customers.
   • Conveys a positive image of Moffitt to customers by maintaining professional standards as outlined in MCC policies in their conduct, dress and verbal, written and non-verbal communications.
   • Consistently demonstrates superior customer service skills.
   • Listens to customers to understand their needs and ensures they understand the information being provided to them.
   • Meets work deadlines as assigned and/or promptly communicates any issues with meeting deadlines as soon as they are known.
   • Promptly responds to written and verbal requests, assigning appropriate priorities to various work demands.
   • Communicates effectively and appropriately. Uses good judgment as to what to communicate to whom as well as the best method to get the communication purpose accomplished.
   • Speaks in a clear and credible manner, selecting the right tone for the situation and audience. Listens to others and allows them to make their point.
2. People - Creates and sustains a culture that promotes respect, trust, diversity, accountability, teamwork and professional growth.
   • Works efficiently, effectively and constructively to find mutually beneficial solutions for all concerned parties.
   • Shares knowledge and expertise with others to ensure the success of team and individual efforts.
   • Supports coworkers by maintaining attendance and punctuality requirements.
   • Commits to the principles of dignity & respect, information sharing, participation and collaboration when dealing with others.
   • Demonstrates accountability for actions, choices and outcomes; answers for own conduct and obligations.
3. Innovation - Focuses on innovations that will reshape traditional models and processes.
   • Demonstrates willingness to adapt to changing individual and institutional roles, processes, needs and environment.
   • Exhibits a problem solving attitude; constantly seeks ways to improve processes, increase efficiency, finds solutions to current situations or to develop new methods and procedures.
   • Works in partnership with team members and patient and family advisors to improve processes or care.
4. Quality - Focuses on quality of patient care, research, and education.
   • Consistently provides quality products/services as defined by department standards and/or individual job description.
   • Possesses sufficient job skills and knowledge to perform the job in a competent manner. Is able to demonstrate skills and knowledge in day-to-day situations.
   • Projects pride in work as exhibited in day-to-day interactions with team members, patients and all those they come in contact with.
   • Maintains awareness and follows safety policies and procedures applicable to assigned duties. Uses sound judgment including reasonable awareness of potential hazards before acting.
   • Promptly reports errors, events or situations of actual or potential harm.
5. Growth - Supports growth and financial responsibility.
   • Actively seeks learning/acquiring new skills through on-the job training/experience, self-study or facilitated learning.
   • Demonstrates fiscal responsibility by not wasting resources (supplies, money, time); reuses, repurposes or recycles materials as appropriate.
   • Shares skills/knowledge with others by mentoring, coaching and active committee participation.
   • Consistently meets department or individual standards for the quantity of work performed.