Job Overview:

As the Maintenance, you will play a key role in the repairs and maintenance of the hotel, accomplish the preventative maintenance program as directed and support repair and renovation projects. The Maintenance Team Member must be able to work independently, as well as with others. 

Duties and Responsibilities:

• Receives written work orders or verbal instructions from supervisor
• Perform daily Room Preventative Maintenance on all guestrooms and keep accurate records
• Complete repairs to all guestroom fixtures, appliances and lighting
• Maintains and repairs building's plumbing and electrical systems, including replacing worn or defective parts such as switches and fuses. 
• Maintains all fixtures and equipment according to preventative maintenance schedule, and records such as maintenance in log book
• Replaces worn or damaged parts such as hoses, wiring, and belts, in machines and equipment
• Assists other departments with moving furniture and unloading and storing supplies
• Maintains and services pools, including testing and recording as stated by State and City regulations
• Manage all Master keys and keeps accurate records of key control changes
• Demonstration of dependability, with a sense of urgency and commitment to delivering results; wiling to commit the hours it takes to get the job completed; takes responsibility for action and achieves positive performance results; problem solver
• Love the look and quality presentation of all hotel facilities, be detail oriented, preferably with facility maintenance experience. 
• Be incredibly friendly, customer centric, love to smile and have fun in a team environment. 
• Ensures all fire and safety inspections are completed and discrepancies are corrected.
• Completes training regarding safety, security, department procedures and service guidelines
• Responds quickly to guest requests in friendly manner
• Reports appropriate complaints or requests to the appropriate department
• Meets with vendors and suppliers to discuss scope of repair activities for products and materials and to obtain pricing and bids as directed
• Maintains security of equipment, keys and supplies issued each day
• Reports lost and found articles and needed repairs of unsafe conditions to supervisor 
• Provides a professional image at all times through appearance and dress
• Other duties as assigned supporting the guest satisfaction promise by the Chief Engineer, Assistant General Manager or General Manager
• Please note that this job description is no an exclusive or exhaustive or exhaustive list of all functions that a Maintenance team member may be asked to perform

Qualifications:

• Candidate must have hotel experience with a minimum of 2 years experience
• Desire to operate a best in class hotel 
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Education/Experience: Basic reading, writing and math
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal) 
• A solid job history 

Requirements:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Must have an open availability and minimum of 2 year Maintenance experience. Must have a basic knowledge of HVAC, Electrical, Plumbing and Pool maintenance

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form. Ability to peak with problems involving several concrete variables I standardized situations