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VXI is looking for highly motivated and qualified Customer Service Representatives to work full-time on-site in our world-class contact center in Charlotte, NC .
As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients related to card services and deposits. You will be the first point of contact for customers seeking assistance with their banking transactions, inquiries, and problem resolutions. Your ability to communicate effectively, handle sensitive information, and offer solutions promptly will be vital to ensuring customer satisfaction and retention. You will be a crucial link between our client and their customers, ensuring a positive and seamless experience.
Key Responsibilities:
Operating hours (At least 2 days off *Non-Consecutive)
*** You must be available to work anytime during center operating hours including Saturdays, Sundays and holidays ***
Training
*** You must be available to attend 100% of your training, no time can be missed ***
What You Bring
What you will get
Full Time
$37k-46k (estimate)
05/21/2024
06/07/2024
vxiusa.com
Vienna, VA
100 - 200
The following is the career advancement route for Financial Customer Service Representative positions, which can be used as a reference in future career path planning. As a Financial Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Financial Customer Service Representative. You can explore the career advancement for a Financial Customer Service Representative below and select your interested title to get hiring information.