Description

The Shuttle Driver is responsible for providing excellent customer service while safely transporting customers from one area of the facility to another. *Must have a valid CA Class B driver license and clean driving record. Must be 23 or older.*

Essential Duties and Responsibilities:

• Transport passengers to various locations throughout the facility in a shuttle
• Maintain a professional and friendly demeanor when working with both customers and employees
• Provide customer resolution in a professional and friendly manner
• Welcome and acknowledge all customers according to company standards; anticipate and address customers’ needs and thank customers with a genuine appreciation
• Control traffic to ensure a smooth flow at all times, while ensuring pedestrians are safe
• Verify the necessary supplies at the start of each shift
• Monitor and maintain safety, security and cleanliness of parking areas
• Arrive in complete uniform before and during scheduled shifts
• Must work with or without supervision
• Comply with quality assurance expectations and standards
• May be asked by local management to complete small cleaning or maintenance tasks
• Perform other reasonable job duties as requested by Supervisors

Schedule

Sunday- Thursday 6:00 am- 2:30 pm

Qualifications

Minimum Job Qualifications:

• Must have CA Class B driver license
• High school degree required
• Must be 23 or older (requirement for individuals transporting passengers)
• Must be able to provide a valid/acceptable driving record with no more than 2 points
• Willingness to undergo a background screening
• Must be able to bend and squat frequently
• Must be able to lift, push and pull up to 25 lbs

Knowledge:

• Customer service- Must be able to communicate in English, provide courteous and friendly service and deal with unsatisfied customers
• Problem Solving- Ability to solve a problem when a Supervisor/Manager is not present
• English language- Ability to read and comprehend verbal and written correspondence
• Transportation- Knowledge of the principles and methods of moving vehicles