Modern Nissan of Lake Norman has an immediate opening for an experienced Automotive Service Technician. Come join the team of talented service and repair professionals at our dealership.
Responsibilities

• Perform work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses the cause of any malfunction and performs repairs.
• Communicates with the parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with Service Advisor immediately if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refer to the test technician.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises the work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to the supervisor.
• Ensures that customers' cars are kept clean. Notifies the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Understands, keeps abreast of and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Other duties may be assigned.

Qualifications

• 5 years of Service Technician experience preferred
• ASE Certification required
• A-level qualifications, including Diagnostic, Electrical, and Engine Repair
• Broad knowledge of new vehicle technologies
• Ambitious, hardworking presence in a team environment
• Excellent customer service skills
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a dynamic environment
• Ability to collaborate effectively
• Ability to learn new technology, repair and service procedures, and specifications
• Able to operate electronic diagnostic equipment
• Minimum high school diploma or GED equivalent required
• Valid driver's license and clean driving record

Benefits

• Family Owned and Operated Company
• Medical, Dental, & Vision Insurance
• 401(k) Plan
• Paid Time Off (PTO)
• Employer-Paid Life Insurance
• Voluntary Life, AD&D, Short/Long Term Disability, Specified Disease, and Accident Insurance available
• Employee Discounts
• Educational Assistance
• Holiday Pay
• Community Involvement Grant
• Bereavement Leave
• Jury Duty Leave
• Military Leave
• Growth opportunities
• Above average industry pay

Technician Specific Benefits

• Relocation assistance available for qualified candidates
• Air-conditioned shop in most locations
• State-of-the-art facility with multiple service bays and cutting-edge technology
• Multiple bays with lifts and technician stations
• Shop equipped with the newest technology and equipment
• Basic express tools provided at most locations
• Discounts on products and services
• Work environment OSHA certified
• Highly productive shop
• Career advancement opportunities, promote from within
• ASE and state inspection certification reimbursement and all training expenses paid to further your career
• Continued education, manufacturer hands-on and web-based training
• Clean and professional work environment
• Apprenticeship program
• Competitive wages

Modern Nissan of Lake Norman is an Equal Opportunity Employer and Drug-free Workplace Employer.