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Location : Commerce City, CO
Pay Range $20 to $30 per hour
Overview
Come grow with us by joining our team as a Service Writer with some office manager duties! In this role , you will play a critical role for the company and will work alongside other professionals within the team and other departments.
You will be responsible for documenting customer concerns about their vehicles.
The position requires excellent customer service skills and knowledge of the automotive / bus industry. When a customer requests a repair, the service writer enters information into the computer software detailing the repairs that are needed, how much time should be allocated to make the repair and notifies the Service Department.
This position also has warranty responsibility. This position is the first person the customer talks to in the service department, so it is essential that a helpful and knowledgeable demeanor is demonstrated.
Must be aware of service department policies and procedures, along with the correct procedure to open and close retail work orders.
This position works with limited supervision and will report directly to the Sales Manager.
Who is Model 1, formerly known as Creative Bus Sales?
Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S.
And we did it all by listening to and investing in customers like you. Customers who want more than a dealer.
Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next.
It’s the strength of our relationships both with customers and manufacturers that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together.
Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge all the way through solution and beyond.
Responsibilities
Below is an overview of the duties and responsibilities you would take on in this role :
What You Will Gain
Minimum Job Requirements :
Physical Requirements
At Model 1, we are committed to living our core values of Solving Problems, Setting the tone, Drive Forward, Find Balance and Own it.
Last updated : 2024-05-25
Full Time
$46k-68k (estimate)
05/26/2024
08/26/2024
The job skills required for Service writer include Customer Service, Communication Skills, Listening, Problem Solving, Pricing, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service writer positions, which can be used as a reference in future career path planning. As a Service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service writer. You can explore the career advancement for a Service writer below and select your interested title to get hiring information.