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Company Overview:
MODE Global is the 5th largest truckload broker and largest non-asset intermodal provider in North America. With over 200 agents/offices distributed from coast to coast, MODE Global operates under a family of businesses and brands, delivering as a premier full-service solutions provider to the logistics industry.
Position Overview:
Reporting to the Chief Financial Officer, the position is accountable for leading the enterprise credit, collections, AP, billing and customer experience teams. This position will develop strategic direction and drive execution for the “Back Office” shared services organization with a heavy emphasis on developing and implementing metrics and KPIs while keeping customer experience and service delivery excellence at front of mind. This position is responsible for strategically designing, operating, and improving scalable and repeatable processes, people and technology that ensure the company has disciplined Back Office operations.
Key Responsibilities:
Professional Experience/Qualifications:
Education:
At MODE, we’re dedicated to providing our employees with a working environment where they can flourish professionally and personally. You can expect an inclusive and supportive workplace where people help each other succeed. Our benefits package is exceptional, including medical, dental, and vision with flexible time off policies. We believe in the future of our employees, so we offer a generous match to your 401k plan. With locations all across the United States, you can join us in providing transportation and logistics solutions to our customers.
MODE Global is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Full Time
IT Outsourcing & Consulting
$226k-280k (estimate)
04/24/2024
06/22/2024
collacott-uk.com
LONDON
25 - 50
2018
JONATHAN DAVID ROWLAND
<$5M
IT Outsourcing & Consulting