Mod Op is a full-service advertising agency in search of a seasoned account management professional who is ready for their next challenge. At Mod Op, you’ll work with internationally-recognized clients who represent a wide range of industries. You'll collaborate with a team of committed, motivated, and enthusiastic coworkers who see career development and personal development as intertwined. We respect individuality, value contribution and believe in performance-based rewards and recognition.

We are seeking an experienced and motivated account service professional to join our team and play a pivotal role in managing client relationships, overseeing program planning and execution and driving the strategic direction of B2B advertising initiatives with a primary focus on paid media channels. The ideal candidate will have a deep understanding of B2B marketing dynamics, excellent communication and analytical skills, and a proven track record of delivering successful paid media campaigns for a range of clients.

The title for this role is flexible and will be commensurate with the right candidate’s experience and expertise. This is a hybrid position that offers in-office team collaboration days and at-home work flexibility.

Job Responsibilities

• Serve as the primary relationship point of contact for assigned clients with responsibility for client satisfaction, retention and growth
• Understand client objectives, challenges, and industry trends to develop a range of programs and disciplines with an emphasis on paid media, paid social, and SEM/SEO programs
• Collaborate with clients and internal teams to develop comprehensive paid media strategies aligned with business objectives. Leverage market research, audience insights, and industry best practices to inform program planning and optimization
• Oversee the execution of programs across various platforms, including but not limited to programmatic, paid search, display and paid social. Ensure campaigns are delivered on time, within budget, and meet performance targets
• Monitor performance metrics, conduct data analysis, and work with internal teams to generate actionable insights to optimize campaign effectiveness and ROI. Present regular performance reports for clients, highlighting key findings and recommendations for improvement
• Manage budgets effectively, allocating resources strategically to maximize impact and achieve desired outcomes
• Proactively identify, recommend and implement business-building ideas regularly

• Excellent communication skills, with the ability to articulate complex ideas clearly and concisely to both internal teams and clients
• Proven track record of managing multiple projects simultaneously, meeting deadlines, and delivering exceptional results in a fast-paced environment
• Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions to optimize campaign performance
• Collaborative approach with a focus on fostering positive relationships both internally and externally
• Ability to manage multiple clients and projects simultaneously
• Bachelor’s degree
• A minimum of 5 years of related work experience in an agency environment

Additional Desired Skills

Adobe Creative Cloud, Google Analytics, and Microsoft Office Suite

Mod Op offers a compensation package that includes access to low-cost, high-quality benefits, 401K with company match, paid parental leave, and a generous time off policy.

• Medical, dental, and life insurance for employee and dependents, and access to voluntary vision and other ancillary coverages
• On the job training and career growth opportunities
• Hybrid office role, depending on location
• Great team environment, collaborative offices, fun company culture with a great balance of work and play
• Unlimited vacation PTO program 
• Salary with annual perfomance review
• Pay commensurate and competitive based on experience and skill set