7 IT Specialist Jobs in New York, NY
Mobot is Hiring an IT Specialist Near New York, NY
Job Description
The Role
As our IT Specialist, you will play a vital role in the smooth day-to-day operations of our robot (yes!) and mobile testing facility. You will triage hardware and software issues happening on-site, resolve them where possible, and otherwise document and route the issues to the appropriate owners. You will help build and maintain the unique infrastructure requirements of a densely-packed robot and mobile app testing space, including power, wireless spectrum, and temperature. You will have the opportunity to increase your skill set via exposure to technologies like container orchestration, Python, and additive manufacturing.
Responsibilities
We are a small but mighty multi-disciplinary team where collaboration and communication are paramount. In addition to the following responsibilities, you will have the opportunity to distinguish yourself by continuously improving the effectiveness and productivity of your teammates and the facility as a whole.
- Support the day-to-day IT (hardware, software, networking) needs of our Operations Associates via issue triage, documentation, and resolution.
- Troubleshoot those issues in partnership with our Engineering and Operations teams.
- Partner with our Infrastructure team to maintain and execute the needs of the networking, computing, and robotic infrastructure.
About you
- Attention to detail - You take pride in your skill at careful note-taking, rigorous observation, and meticulous follow-up.
- Customer-oriented - You find fulfillment in the satisfaction and productivity of your teammates (your customers).
- Strong problem solver - You excel at uncovering ambiguous situations, understanding the nuances, and improving them.
Bonus points
- Experience resolving MacOS issues
- Experience resolving Android issues
- Experience resolving iOS and iPadOS issues
- Experience with Mosyle, JAMF, or similar MDM solutions
- Experience cabling for network connectivity and power
- Experience maintaining articulated hardware platforms (robots)
- Experience with network routing and infrastructure
- Experience managing IT inventory
Compensation & benefits
- Competitive salary and equity packages
- Generous PTO, including 1 week company-wide winter break
- 401k with company match
- Comprehensive health benefits
- Paid family leave
- Commuter benefit
- Daily meal stipend
- Much more!
Salary
Mobot is committed to delivering competitive and equitable pay for our employees. The expected base pay range for this position is $55,000 - $60,000/year. However, the base pay offered may vary depending on multiple factors, including the candidate's relevant skills, experience, and location. Mobot's total rewards package also includes performance bonuses, our comprehensive benefits and equity program, and PTO.
Mobots come in all shapes, sizes, and backgrounds. We're focused on building a diverse and inclusive workforce. If you're excited about this role but do not meet 100% of the qualifications listed above, we still encourage you to apply.
Job Summary
Full Time
$80k-99k (estimate)
04/29/2024
05/12/2024
mobotnation.com
Lexington, MA
<25
IT Outsourcing & Consulting
Related Companies
The following is the career advancement route for IT Specialist positions, which can be used as a reference in future career path planning. As an IT Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Specialist. You can explore the career advancement for an IT Specialist below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Specialist job description and responsibilities
IT Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.
03/10/2022: Pittsburgh, PA
IT Specialists offer a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/26/2022: Cedar Falls, IA
IT Specialists typically understand how computer hardware and software work together and understand advanced troubleshooting methods.
02/10/2022: Fayetteville, NC
An IT specialist generally provide their services for companies regarding software, hardware, and databases.
01/24/2022: Waco, TX
An IT Specialist also offer support over the phone or through remote system support software.
01/19/2022: Boston, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Specialist jobs
Obtain Entry-Level Work (Timelines Vary).
02/14/2022: Omaha, NE
Pursue Vendor-Specific Certifications (Timelines Vary).
02/06/2022: Biloxi, MS
Earn a Master’s Degree (Optional, Two Years).
02/26/2022: Dothan, AL
Accurately diagnose problems and deliver solutions, either through knowledge or research.
01/30/2022: San Diego, CA
Consider Earning a Master’s Degree.
02/23/2022: Kingsport, TN
Step 3: View the best colleges and universities for IT Specialist.
