Job Description:

The Operations Director works closely with facilities, accounting and supply chain as well as other operations groups to complete tasks and projects for our growing number of retail locations. Primary responsibility of this position is to oversee procedures and policies that impact various departments and to develop cross-departmental streamlines for efficiency and protection of company assets.

Responsibilities will include, but not be limited to, the following:

• Perform a variety of tasks and functions related to the office facilities and daily operations functions of stores.
• Oversee the handling of operations/facilities duties for our retail locations such back end operational activities.
• Work with AT&T related operational requirements. This includes executing and verifying that we are operating within AT&T required guidelines.
• Coordination of construction projects on new and remodeled locations
• Development of retail location-specific programs through analyzing gaps between Executive expectations and store operations.
• Act as liaison for stores, Corporate Offices and Mobily LLC.
• Track, analyze and make recommendations related to late deposits, late store openings, cash variances, inventory variances, and other issues related to fines and financial losses
• Develop procedures and processes to increase efficiencies, timely reporting and stronger loss controls.
• Works with Surveillance team to develop better monitor processes and reports
• Investigate prolonged issues related to inventory counts, maintenance, and other operational procedures.

Qualifications:

• AT&T experience required, Corporate or within Authorized Retailer.
• At least 5 years’ experience in the direction of multi-unit store operations in the retail industry.
• Ability to work with and coordinate multiple departments to streamline the general operations of the Corporate and retail site locations.
• Strong procedural and supervisory background.