Job Purpose: The Business Office Support Specialist is an administrative support position responsible for facilitating the sorting, scanning of incoming mail, sending out insurance claims, processing insurance. As well as other tasks to assist the Business Office A/R workflow. This is a full-time position scheduled for 40 hours per week at our corporate office in Northeast Minneapolis. **Position starts at $20/hour**

• Essential Functions:In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  The Business Office Support Specialist performs a variety of tasks in support of the Business Office AR/Patient Account department. These tasks include but are not limited to:

  • Sort incoming mail for Accounts Receivable
  • Scan insurance mail into appropriate folders for staff to work
  • Printing and mailing internal collection letters and miscellaneous claim denial letters
  • Mailing out insurance claims

  Batch Posting

  • Create, post, and reconcile internal check payments
  • Create, process, post and reconcile credit card payments
  • Create, import, post and reconcile insurance ERA payments
  • Other duties may be assigned to meet business needs

  Qualification Requirements:The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education and Experience Requirements:

  • High School Diploma or GED required.
  • 1-3 years’ experience in customer service or an office setting is preferred.

  Certifications/Licenses:None required.

  Knowledge, Skills and Abilities:

  Working knowledge of:

  • Medical terminology
  • Microsoft Office applications

  Skills:

  • Compassionate patient care
  • Problem solve, prioritize, and be detail oriented
  • Critical thinking

  Ability to:

  • Multitask
  • Communicate effectively verbally and in writing
  • Work independently as well as in a team environment

  Physical Requirements:The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 10 pounds occasionally. Employees may be required to travel to other company locations due to staffing and training needs.

  Working Environment:The working environment described here is representative of the setting which an employee may encounter on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  While performing the duties of this position,the employee works in an office environment. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. While performing the duties of this position, the employee must be alert to conditions that may impact the safety of patients, employees and visitors.

  This job description reflects management’s assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

  MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment

  MNGI’s Culture of Caring

  We are caring people, caring for people - working with Compassion, Teamwork, and Integrity

  • Compassion: being empathetic and considerate of the needs of our patients and caregivers
  • Teamwork: Being accountable for actions, supporting each other in meeting the needs of our patients, and respecting the voice/opinions of others assuming good intent.
  • Integrity: Demonstrating honesty, trustworthiness, and transparency whenever you interact with patients or each other.