1 IT Associate Job in McMinnville, OR
MM International is Hiring an IT Associate Near McMinnville, OR
- The IT Associate will be responsible for maintaining and supporting the end users and workstation environment at the McMinnville, OR facility. The IT Associate will provide best-in-class customer service in carrying out their duties. The role provides installation, maintenance, and general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The IT associate will help support a variety of IT processes and manufacturing applications, that are critical to day-to-day business operations.
- Must be self-motivated and a self-starter.
- This role supports the resolution of critical situations and technical problems.
- Managing incidents and requests in coordination with the global IT service desk, utilizing ITIL foundational principles.
- ServiceNow experience required.
- This role is the link between business applications and users from a technical and process perspective.
- This role is responsible for direct interaction with internal customers.
- This role requires you to drive results and proactively identify and resolve problems.
- In this role, you must understand the business impact of all IT decisions.
- Create and communicate decisions impacting the wider business, effectively managing customer expectations.
- Develops training materials to support process changes and new technology introductions.
- Follow established safety and environmental policies, procedures, and methods applicable to the work area.
- Perform other duties as necessary.
- ITIL Foundation, strongly preferred
- Microsoft Certified Professional, preferred
- Microsoft Certified Solutions Expert preferred
- CompTIA A, preferreda
- Bachelor's degree
- At least 1 year of experience in an information technology role or related discipline
- At least 1 year of experience in a support or service role, actively interacting with customers regularly
- At least 1 year of experience with maintenance and repair of computer hardware
- Microsoft Active Directory applications
- Business software applications, including Microsoft Office Suite
- IT Service Management ticketing tools such as ServiceNow, preferred
- Manufacturing environment, preferred
Job Summary
Full Time
Business Services
$72k-86k (estimate)
04/05/2024
06/03/2024
mandminternationalinc.com
HONOLULU, HI
25 - 50
2008
DENNIS MITSUNAGA
<$5M
Business Services
Related Companies
The following is the career advancement route for IT Associate positions, which can be used as a reference in future career path planning. As an IT Associate, it can be promoted into senior positions as a Software Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Associate. You can explore the career advancement for an IT Associate below and select your interested title to get hiring information.
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