Company Description

We are committed to the individualized customer experience while upholding our company culture of inspiring collaboration, productivity, and Fun” in and out of the work space.

We make sure that our clients brand creates trust and builds real relationships. We connect with people and are great listeners, making us experts in customer service, caring about each person we speak with.

Job Description

We have an Waiter/Waitress position with one of our top retail clients. Below is the job description and the requirement needed for the job. Our client will contact the successful candidate. Do well to apply if you feel this job is for you.

The Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.
Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties, and collecting the bill. If you can perform well in fast-paced environments, we'd like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals.

You should also be a team player and be able to communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly effectively. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, our Waiters/Waitresses must provide an excellent overall dining experience for our guests.

Salary range: $35000 - $50000 per year.

Responsibilities:

• Promptly and warmly greet guests in the dining room; efficiently takes food and beverages, following established steps of service.
• Deliver food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrate a complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrate knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated.
• Exhibits exceptional communication skills and demonstrate the ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promote a clean, safe, and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to the supervisor.
• Ensures that the dining room is properly set up before and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Qualifications

• Have recent experience in the Hospitality/Customer Service Industry
• Ability to accurately exchange currency with guests, as well as accurately handle tip-outs
• Ability to bus/pre-bus with or without support staff
• Ability to provide reliable transportation to and from work
• Ability to work fast and multi-task, keeping your "head on a swivel" in a high-volume environment
• Ability to provide excellent customer service for every and all tables in the restaurant
• Must be friendly, provide excellent customer service, and consistently display an attitude, which fosters a teamwork environment.

Additional Information

Employee Discount

Flexible Schedule