About The Job:

The Patient Registration Associate will provide an excellent patient experience to all patients and visitors via phone and in person. This position is responsible for maintaining patient flow, scheduling appointments, directs phone calls appropriately, handles messages, files and pulls charts, registers hospital and clinic patients and collects time of service copays. Being a crucial link between the patient and the care delivered by clinical and service staff, this position must work collaboratively with all staff in support of the patient's service promoting patient comfort and trust.

The Shift:

Rotating Shifts: Monday-Friday 8:00-5:00 PM and Saturday 8:00-12:00

The Pay:

Starting salary is $15.05 increases with experience.

What You Will Do:

• Welcomes and greets patients/clients/visitors in a manner that is helpful and friendly.
• Determines purpose of visit and registers or directs appropriately.
• Registers accurately, verifies thoroughly, and updates patient demographics as needed in computer/records.
• Pulls and prepares patients records for appointments, prints encounter forms.
• Create new patient charts.
• Schedules appointments for primary customer group.

Qualifications

Education:

• High school diploma or equivalent is required. Knowledge of medical terminology required or the completion of a medical terminology course in the first year of employment.

Experience:

• Six months of office experience, preferably in ambulatory setting such as a medical office.
• Typing/Computer experience is preferred.

Special Skills & Aptitudes:

• The ability to deal effectively with a wide variety of people is required.
• Detail oriented, ability to multitask and able to organize work with frequent interruptions.
• The ability to maintain a high degree of confidentiality.
• Ability to work with people in a courteous manner.

What We Give:

• Paid Time Off
• Competitive starting wage
• Student Loan Assistance program available
• Health, Dental and Life Insurance
• State of Iowa Pension Plan (IPERS)
• Flex Spending Accounts
• Free use of on-site gym
• Cafeteria Discounts
• Optometry and Orthotic Discounts
• Professional Development Opportunities

Who We Are:

Mitchell County Regional Health Center is in Osage, Iowa located in Mitchell County, which has a population of 10,600 people. MCRHC is a 25-bed critical access hospital, including a Level 4 Trauma Center Emergency Room seeing 3,200 visits annually. The Surgical Services department performs over 1,300 procedures annually, including specialties General Surgery, Orthopedics, ENT, Urology, Ophthalmology, Pain management, and Podiatry.

Come practice in a family-orientated, patient focused organization where your skills and knowledge are appreciated and valued!

The Legal Items:

Reference Checks-Pre-Offer

Post offer drug screen is required.

Background Check-Post Offer Acceptance

Pre-Employment Screening Post offer acceptance

MCRHC is an equal opportunity employer.