4 Call center representative Jobs in Pleasantville, NJ
Mister Sparky Electric is Hiring a Call center representative Near Pleasantville, NJ
JOB SUMMARY
This position answers incoming client telephone calls. CSR is also responsible for making out bound calls to schedule service calls.
JOB DUTIES
- Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
- Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not
- Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
- Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls
- Performs "Happy Check" phone calls.
MINIMUM REQUIREMENTS
- High school diploma or equivalent required
- Above-average verbal and telephone communication skills are essential
- Must have good computer software skills
- Prior customer service experience preferred
- Knowledge of Service Titan software a plus
- Knowledge of inside sales a plus
- Bilingual a plus
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization.
It’s true, our employees come first! How do we prove it? First things first.
- Pay We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
- Commissions - CSRs are able to make commissions on memebership sales on top of base pay
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Job Type : Full-time
Salary : based on experience
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.
Last updated : 2024-03-25
Job Summary
Full Time
Consumer Services
$44k-55k (estimate)
03/27/2024
06/21/2024
mistersparky.com
CHERRYVILLE, NC
100 - 200
1996
BRADLEY WISE
<$5M
Consumer Services
Related Companies
The job skills required for Call center representative include Customer Service, Scheduling, Communication Skills, Inside Sales, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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