As a customer service representative, you will act as a liaison for our clients and provide product/services information. The best CSRs are genuinely excited to help customers. Essential functions. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools...
As a Lending Officer, your primary mission is to deliver a best-in-class customer experience by helping customers assess their financial situation, select the best loan product and guiding them through the mortgage loan process to lead to on-time closings. Essential functions. Deliver a best-in-class customer experience to all customers. Contact customers through inbound and outbound calls via company provided leads and marketing resources. Asses...
