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We are seeking an Operations Supervisor at our Lancaster Business Banking Center! The Operations Supervisor directly reports to the Business Banking Center Lead and is responsible for providing superior specialized service to our customers through managing and staffing the Operations area of a less complex full-service office. Specialized service would include, but not limited to, Business Banking Center operations, customer service, new accounts, problem resolution and information, and account servicing. May also manage Business Banking Center security and participate in sales/business development activities. In addition to the above, providing basic supervision of 10 or fewer employees, supervising the teller area and new accounts, inquiries and requests, research and resolutions, answering phone calls, providing the officer half of dual custodian functions, maintaining the service levels and loss prevention levels daily at the teller line, ensuring coverage on the teller line during breaks and lunch periods, and ensuring that all daily job responsibilities are completed by the end of each day.
Responsibilities include, but are not limited to, the following:
The position of Business Banking Center Operations Supervisor provides basic supervision of 10 or fewer employees, supervising the teller area job functions and normally carries out supervisory responsibilities in accordance with the Bank's policies and applicable laws.
Experience and Skills:
Target Compensation: $31.04 hourly, depending on experience.
Mission Bank is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
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From: Mission Bank
Full Time
Banking
$77k-98k (estimate)
04/27/2024
06/26/2024
missionbank.com
RIDGECREST, CA
25 - 50
1998
RAJ SOLOMON
$10M - $50M
Banking
Mission Bank was created by a group of business leaders who envisioned a bank to better serve the needs of local businesses. Since its start, Mission Bank has continued to rely on four guiding values: Integrity, Drive, Ownership and Collaboration. Our brand represents the highest quality people and service. Mission Bank's focus on relationship banking and personal service makes it a premier choice when partnering with business owners, organizational leaders and professionals. Our Purpose: To fuel and grow vibrant and prosperous communities. SBA Preferred Lender
The job skills required for Operations Supervisor include Customer Service, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Supervisor job description and responsibilities
Operations supervisors oversee all the activities within a specific department or area of an organization.
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Operations supervisors are responsible for leading and supervising a group of employees.
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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
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Some companies require the operations supervisor to make major contributions to the functions of other departments.
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Operations supervisors report directly to the director of the department they supervise.
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A supervisor oversees the day-to-day performance of employees.
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Step 3: View the best colleges and universities for Operations Supervisor.