Host/Hostess

About Us

For nearly 20 years, The Mirbeau Companies have successfully developed and managed European inspired boutique hotels, spas and resorts. Family-owned and operated, Mirbeau Inn and Spa is a nationally renowned destination resort brand.

Job Summary

Mirbeau Inn and Spa is looking to add a Host/Hostess to the Wine Bar and Bistro in our Plymouth Mirbeau Inn & Spa location.

Responsibilities

• Ensure tables, silverware and glasses are clean and properly set up.
• Take and schedule reservations by phone and in person.
• Greet guests, escort them to their tables, present menus, and make course recommendations upon request.
• Ensure guests receive prompt courteous service and respond to complaints and comments or refer the responses to the Restaurant Manager.
• Supervise service to assist servers when needed.
• Complete the guest satisfaction cycle by thanking guests and inviting them to return with a fond farewell.
• Ensure no section of the dining room is overlooked.
• Check with the guest if everything is satisfactory.
• Refill water for guests at tables.
• Care for decoration of the dining room for special events if needed.
• Perform any assignments as directed by the Restaurant Manager.

Qualifications, Skills & Educational Requirements

This position requires a pleasant personality and neat appearance, along with excellent people, verbal and writing skills. Prior experience in the industry is preferred.

Employee Perks & Company Incentives

• 401K with a company match
• Medical, Dental, Vision and Life Insurance Plans
• Career advancement potential within company
• Paid time off for full time and part time employees, along with holiday pay
• Employee Assistance and Anniversary programs
• Discounted rates for services within Spa
• Work performance incentives