Bell Staff

Must be available on weekends.

The Mirbeau Inn & Spa is seeking experienced hospitality professionals to join our team of exceptional employees! Mirbeau believes that our employees are our most valuable asset. As a Forbes Travel Guide partner, the successful candidate should be friendly, professional and go above and beyond to provide the best experience for our guests.

Job Summary

This position works closely with the Guest Services/Front Desk team to provide a warm and inviting welcome to all Mirbeau Guests. The ideal candidate is charismatic, energetic, and has a can-do attitude.

Responsibilities

• Report to work in a clean uniform with nametag at scheduled time
• Open doors and welcome guests using Forbes/Mirbeau approved language
• Escort guests to their rooms, check their room keys, and assist with any additional guest requests
• Report lack of room supplies to the appropriate department
• Deliver guest packages, gifts, flowers, dry cleaning, laundry, etc.
• Keep Bell closet, Bell stand, lobby, and entryways clean and organized
• Promote and up sell the resort facilities
• Provide information, maps, brochures, as requested by the guests about the facilities, surrounding areas, local tourism, etc.
• Report guest complaints to the appropriate department management and assist in problem solving
• Log and store lost & found items
• Attend all scheduled meetings as deemed necessary by the resort
• Define, recommend, and implement ideas, and solutions to improve the operation
• Perform any additional tasks or assignments as directed by Front Desk/Guest Services Management & the Resort Manager

Qualifications, Skills, & educational Requirements

Requires a neat appearance, good personality, and exceptional communication skills. Prior customer service experience helpful but not necessary. Must be able to stand for long hours, lift at least 20lbs, and push/maneuver a rolling bell cart. A current valid driver's license helpful but not necessary.

Mirbeau offers industry high pay and unlimited earning potential.

Mirbeau is happy to offer benefits including:

Flexible Schedule that allows for a work/life balance

Paid Time Off for Full-Time employees and Part-Time employees

Medical, Dental and Vision Insurance

50% discount on Spa Services for Employee & a Guest

Discount on Retail products

20% discount on Food

401K with Company Match

Employee use of Wellness Programs & Fitness Center

Employee Rate on Guest Rooms at all Mirbeau Locations

Health, balance, and well-being are particularly high priorities for all, and they have been among our core values from the very beginning.

We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.

If you want to work in a beautiful setting with opportunities for growth, Mirbeau is the place for you!

Check out our other properties:

Skaneateles

Plymouth

Rhinebeck