The Clinical Director (DON), in accordance with policies and standards established by the Governing Body, and under the direct supervision of the Director, shall be a full time Registered Nurse responsible for implementing, coordinating and assuring quality of patient care services. Assists with the planning, coordination, leading, controlling and evaluation of home health services. The Clinical Director is responsible for coordination and liaison with appropriate parent and affiliate Departments and committees, development of policies and guidelines for and obtaining input from service personnel and providing professional input to related administrative systems. The Clinical Director directs and supervises professional and auxiliary personnel rendering patient care services, performs marketing duties and fosters public relations for the company, consults and plans with health care facilities
regarding staffing needs, and communicates the concept of quality patient care to the general community. Shall be available at all times during operating hours. The Clinical Director interprets service needs to the Director and acts as a patient services administrative liaison. The Department of Health and Social Services must be notified within 15 calendar days following any change in the
designation of the Clinical Director.

- Participates with the Director and Executive Director in the formulation of a business plan, i.e., strategic goals, resource allocation plan(s) and a yearly budget.
- Consults, plans and works with Director in policy formulation and programmatic development and implementation including assessing adequate and appropriate staffing.
- Makes patient and personnel assignments.
- Coordinates patient care
- Coordinates referrals
- Ensures that patient needs are continually assessed.
- Coordinates with Director planning activities to develop administrative policies and practices for the Agency.
- Participates in all activities related to the services provided, including the qualifications of personnel and contractors as
related to their assigned duties.
- Provide general supervision and direction of the services offered by the home health agency.
- Consults with supervisors and staff, individually or in groups, regarding patients or special programs or service
programs.
- Evaluates the program, services, and field personnel.
- Directs the implementation of service goals and objectives.
- Develops standards that ensure safe and effective services to patients and families.
- Establishes job functions, qualifications and job descriptions for each service staff (direct and supervisory).

- Establishes and maintains effective channels of communication.
- Keeps program personnel up to date with state of the art clinical information and practices staff development including
orientation, in-service education and continuing education.
- Maintains policy and procedure manuals and updates procedures and job descriptions as policies and procedures
change.
- Directs staff in performance of their duties.
- Oversees the implementation and evaluation of patient care services inclusive of regulatory licensure and certification
criteria and accreditation standards.
- Coordinates with other program areas and senior management as appropriate according to the organizational
structure.
- Acts as liaison with Staff Development for program areas.
- Assesses appropriate staff supervision during all hours of operation.
- Collaborates in the development of an effective and efficient patient care documentation system including statistical
compilation and analysis relative to cost and staff service delivery.
- Participates in selected orientation programs.
- Keeps staff informed of agency developments, needs, etc., and encourages their participation in problem solving at the organization and community levels.
- Assists in the evaluation of community needs and plans programs and services to meet with identified needs.
- Submits formal written proposals to the Director for all new programs or services (with complete cost/benefit analysis).
- Oversees all CQI and utilization review activities.
- Ensures the development, implementation and updates of the individualized plan of care.
- Coordinate with continuous Quality Improvement Committee the timely implementation of corrective action plans and controls.
- Assist in Agency evaluation activities.
- Participate in selective conferences and workshops to promote knowledge in community health trends, efficiency in job performance and overall professional growth.
- Participate with other health, civic, education and professional groups as directed by the Director and Executive Director.
- Serves on and periodically reviews policies relevant to patient care with the Professional Advisory Committee.
- Assist in marketing the Agency and fostering community relations.
- Consults with physicians in matters relating to patient care services.
- Consults and plans with health care facilities regarding staffing needs.
- Evaluates own job performance and utilization of resources in planning for professional growth.
- Participates in state and national organizations, meetings, seminars, workshops and activities relating to the health professions and health care services, when appropriate.