Shift Leader/Keyholder

Miniso USA

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MINISO is an established international brand, we position ourselves as the fast fashion chain store, popular among consumers with our high-quality products at low price.
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MINISO USA is currently seeking enthusiastic Shift Leaders to join our team! The Shift Leader will be able to perform all duties like: help to open/close the store, supervise employees and drive the business.

Responsibilities include, but are not limited to:

• Execute the customer service environment and excellent service

• Answer customers' questions about products and give suggestions as necessary

• Train staff on product knowledge

• Maintain sales floor presentations, including restocking products as needed

• Assist in the maintenance of visual merchandising and retail displays

• Accurately handle all cash and credit transactions, including purchases, returns, using standard cash handling procedures

• Audit cash drawer and cash receipts, while resolving any discrepancies that may arise

• Assist in the opening and closing of the retail store location

• Aid Store Manager in supervising and training retail associates

• Maintain a professional attitude with customers

• Contribute to the overall sales goals of the store

• Stock and organize new products as shipments arrive to the store

• Communicate effectively with staff (including Store Manager, District Manager)

• Other duties as assigned by the Store Manager

Qualifications:

• High School Diploma or equivalent

• Previous retail sales experience, preferably as a keyholder, supervisor, or shift leader

• Previous cash handling experience

• Strong interpersonal and communication skills. Ability to effectively communicate with customers, peers, and management

• Possess strong mathematical skills to be able to count money accurately and precisely

• Available to work a variety of hours, including mornings, evenings, weekends, and possible holidays

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• supervisor: 1 year (Preferred)
• customer service: 2 years (Preferred)

Ability to Relocate:

• Buford, GA 30519: Relocate before starting work (Required)

Work Location: In person