Description

Job Summary

Under the direction of the Revenue Cycle Director, admits patients by supervising hospital admissions; maximizing patient third-party benefits; orienting patients, relatives, and families to the hospital admissions process and information requirements.

Duties and Responsibilities

• Accomplishes admissions human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Meets admissions operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.
• Meets admissions financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
• Resolves admissions conflicts by identifying potential conflicts; analyzing issues; conferring with physicians/RN’s on admissions priorities and bed availability; engaging others to obtain information or to offer assistance.
• Assures accuracy of patient data and fiscal information by conducting and reviewing daily audits of previous day's patient data and fiscal information.
• Keeps patients, relatives, visitors, and admitting staff informed by communicating admitting rules, regulations, policies, and procedures.
• Enhances patient care delivery system by implementing admissions function interface with the nursing and professional staff; implementing admissions functions with the emergency room, out-patient clinic registration, outpatient surgery, and other special care units; maintaining bed reservations, financial reimbursement, and other systems.
• Serves and protects the hospital community by ensuring adherence to professional standards, hospital policies and procedures, federal, state, and local requirements.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; participating in professional societies.
• Accomplishes hospital goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Actively engage in quality improvement activities.

Requirements

Minimum Requirements

• High School Diploma or equivalent.
• 2 years of hospital admissions experience.
• Basic computer skills. 

Preferred Requirements

• Associate’s degree from an accredited institution.
• Supervisory experience is strongly desired.
• ER Admissions experience.

Skills/Competencies

• Self-disciplined and self-motivated to complete required job duties in a timely and accurate manner to ensure efficient clinical flow.
• Possess a preference for performing services that will benefit and help people.
• Possess the social and verbal ability to understand directions and to be communicative with the physician, patient and co-workers.
• Ability to maintain proper levels of confidentiality.
• Ability to deal tactfully and effectively with patients (and their families), coworkers, hospital staff and physician. 

Physical Requirements

Perceive the nature of sounds by the ear, express or exchange ideas by means of spoken word, perceive characteristics of objects through the eyes, extend arms and hands in any direction, seize, hold, grasp, turn, or otherwise work with hands, pick, pinch, or otherwise work with fingers, perceive such attributes of objects or materials as size, shape, temperature, or texture; and stoop, kneel crouch, and crawl. Must be able to lift 25 pounds maximum with frequent lifting, carrying pushing, and pulling of objects weighing up to 10 pounds. Continuous walking and standing. Must be able to identify, match, and distinguish colors.