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Ultrasound Technical Support
Milpitas CA
Job Summary:
Ultrasound Technical Support Engineer (TSE) supports our premium ultrasound products for our customers and field staff by providing technical assistance and operational guidance. Typically this support is over the phone and some field visits may be required. TSE will be distinguished by their ability to gain technical expertise, apply problem solving abilities and their resourcefulness in diagnosing and providing customer solutions. This proficiency will be combined with timeliness and reliable follow-through in resolving customer calls. A sense of urgency regarding customer support and an enthusiastic, positive demeanor is essential.
This position also provides opportunities for hands-on failure analysis of returned parts, repair, and testing of assemblies as well as a lab for use in support of customer equipment calls when not supporting customers directly.
Position Specifications:
Essential Functions
Knowledge/Educational Requirement
Skills and Abilities
Mindray North America offers an attractive compensation and benefits package plus an exciting professional environment. Only those who meet our requirements will be contacted. Mindray North America is an equal opportunity employer M/F/D/V
Full Time
Ancillary Healthcare
$93k-122k (estimate)
04/19/2024
07/20/2024
mindraynorthamerica.com
ROYERSFORD, PA
3,000 - 7,500
1991
Private
$500M - $1B
Ancillary Healthcare
Mindray North America designs, develops and commercializes diagnostic imaging equipment including MRI and CT scanners.