Job Purpose:
The Workshop Facilitator provides workshops and seminars to program participants related to basic computer skills and employment skills. This position reports to the Administrative Supervisor. This position has no direct reports.

Essential Job Functions:

• Provide workshops and seminars to participants related to basic computer skills and employment skills, to include resume writing and interview preparation.
• Develop working relationships with customers and monitor engagement and progress through mutual planning, and problem solving with case management.
• Creates Lifework curriculum units and supplemental components to existing curricula that are relevant, engaging, appeal to different learning styles and modalities, and easily comprehended.
• Prepare materials for training sessions and presents training programs in a clear and concise manner.
• Develop and use expertise to address special issues affecting participants.
• Consider barriers to employment in making program decisions.
• Provide job readiness screening and assessment.
• Track attendance for participants in training sessions.
• Continually monitor and assess participant progress throughout the learning process while making adjustments where necessary to ensure knowledge transfer and applied understanding.
• Provide support to ensure stability in employment and coordinates ongoing retention activities for employed participants if necessary.
• Participate regularly in work groups and committees aimed at evaluating customer needs, improving services, and implementing new service strategies.
• Perform other duties as may be assigned by management.
• Practice and promote safety in the workplace; reports all accidents according to agency procedures.

Required Technical Skills, Experience, Education, and Credentials:

• A Bachelor’s Degree from an accredited college or university in related field, equivalent experience considered in lieu of degree (four years applicable experience may substitute for degree)
• Two years of experience in training delivery, public speaking or presentation delivery
• Experience working with individuals with barriers to employment preferred
• Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances
• Excellent organizational, written, and verbal communication skills
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment
• Ability to work as a team member, as well as independently
• Current Non-Violent Crisis Intervention certification or completed within first 90 days of hire
• Preferably, a personal vehicle, a valid Wisconsin driver’s license and insurance in conformity with agency limits.

Required Competencies

The competencies listed below identify the skills, behaviors and values that an employee must possess in order to be successful in this position.

Actively Listens

Asks questions in ways that enhance the clarity, quality, and reliability of information

Personal Accountability

Assumes personal accountability for achieving goals, outcomes and deadlines

Presenting

Makes effective presentations to groups; presentations reflect appropriate preparation, organization, use of language, gestures and visual aids.

Writing

Conveys ideas and facts in writing using language the reader will best understand

Creative Ideas

Generates creative ideas and approaches to achieve organizational and customer objectives

Work Environment and Physical Requirements

The work environment and physical demands described here are representative of those that an employee may experience or must do to successfully perform the essential functions of the job:

• Must be able to remain in a stationary position for an extended period of time
• Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds
• Work is constantly performed in an office environment
• Exposure to bright lights
• Interaction with person’s presenting with challenges or significant barriers to work
• Twisting, turning, reaching, squatting, bending, pushing and pulling throughout day
• Hours of general business operation are 7:30am 5:00pm, however, schedule will be modified as needed to meet the needs of programming and client care.

This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.