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Job Title: Customer Service Compliance Specialist
Location: Must be local to the St. Louis, MO area
Hybrid: Onsite 3 times a week
Compensation: $23.00/hr.
Your Role:
The Customer Service Complaints Specialist position involves working in a dynamic, fast paced, high energy, and rewarding team environment focused on delivering a better customer experience for both our external and internal customers. In this role, you will be responsible for resolving service complaints from customers while adhering to our MilliporeSigma return policy. The Service Complaints Specialist will investigate, process, and record lost or damaged orders, non-product complaints, credit and/or rebill requests, and returns ensuring each transaction is processed within Milliporesigma's guidelines, values, and customer specifications. You will highlight error trends and work with supporting departments to try and prevent future errors. The opportunity for growth exists for employees who have the potential and demonstrate the ability to learn at the next level of responsibility. This position is office-based with some remote days and will be based at the St. Louis Spruce site. Key Responsibilities Include:
Key responsibilities include:
Who you are:
Basic Qualifications:
Preferred Qualifications:
MilliporeSigma is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.
Job Types: Full-time, Contract
Pay: $23.00 per hour
Benefits:
Schedule:
Education:
Experience:
Language:
Ability to Relocate:
Work Location: Hybrid remote in Burlington, MA
Contractor | Full Time
Business Services
$44k-56k (estimate)
02/17/2024
06/15/2024
SAINT LOUIS, MO
25 - 50
2019
UDIT BATRA
<$5M
Business Services