Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE
As a Lead Digital Product Manager, you will assist in creating, developing, and executing Herman Miller Group's digital strategy across multiple digital products in the retail systems environment, including Order Management Systems (OMS), Point of Sale (POS), Warehouse Management Systems (WMS), and Enterprise Resource Planning (ERP).
ESSENTIAL FUNCTIONS
Acts as the champion of the user's needs.
Develops and maintains the product backlog and feature roadmap.
Collaborates with product and engineering teams to refine, key product requirements.
Defines product features and requirements and leads the implementation of new digital products and/or digital product updates.
Ensures that all necessary user acceptance, performance, and post-production testing is conducted and documented according to Herman Miller testing guidelines.
Identifies opportunities and trends from the digital marketplace, analyzing relevant vendors and keeping an eye on our competitive landscape.
Leads a team of product managers to cultivate a product-centric ethos in the organization, removing obstacles and enabling teams to operate in an optimized environment.
Manages vendor and stakeholder relationships.
Performs additional responsibilities as requested to achieve business objectives.
Performs work team leader role as necessary, determining and maintaining appropriate staffing levels, employee development, and performance reviews, and maintaining a positive employee relations environment.
Researches and maintains knowledge of emerging technologies and how they may optimize current business practices.
Seeks out, evaluates, and may recommend new technologies and applications toward possible inclusion within the Herman Miller Group digital strategy.
Sets product management best practices.
Performs additional responsibilities as requested to achieve business objectives.
Measures and analyzes the impact of existing processes and capabilities.
Additional Essential Functions
Performs additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience - Not Parsed
Bachelor's Degree in IT or Business, or a related field, or an equivalent combination of education and experience.
8 years of experience in product or delivery management, preferably within digital.
6-8 years experience in managing backend eCommerce and retail systems, including one or more of the following: ERP, OMS, WMS, POS

Licenses and Certifications
Skills and Abilities
A passion for and understanding of digital products and marketplaces.
Deep technical expertise in managed products and platforms.
Experience in requirements analysis and definition.
A deep understanding of the contemporary digital ecosystem.
Excellent written and verbal communication skills with the ability to influence decision-making and creative concepts.
A history of delivering consistent results with a high attention to detail.
The ability to use the office automation, communication, software, and tools in the Herman Miller office environment
Additional Skills and Abilities
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.