What You Will Do

• Assist the team in developing production plans through scheduling
• Assist with tracking the plans to actual
• Work with Project Manager team to track customer dates (files, proofs, hardsigns etc.)
• Gain a strong understanding of the production process including the programming of card collation and variables.
• Provide support for weekly customer and internal production meetings, including preparing agendas, documenting discussions, and following up on action items.
• Provide backup to MVP when needed to expand supervisor needs due to peak capacity or staffing deficiencies.
• Supervisor and coordinate a small team of staff
• Collaborate with production teams to identify opportunities for process improvement and optimization.

What You Will Bring

• Aptitude to develop into a Manufacturing Manager or Client Services.
• Strong organizational skills.
• Experience with Microsoft Excel
• Excellent communication and presentation skills.
• Bilingual (Spanish) preferred.
• Ability to assist in meetings with client representatives and internal team members.
• Proven ability to create collaborative working environments.
• Ability to coordinate deliverables in a cross functional environment.
• Experience with web-based project management, ERP and collaboration tools.
• Ability to work independently and manage multiple priorities.

How You Will Be Successful

• Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format.
• Bias for Action: You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership.
• Great people skills: You know the "how" is as important as the "what" and you aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and engage clients in a professional manner.
• Passion and Pride in your work: You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution.
• Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through.
• Growth mindset: You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts.