1 Dental Receptionist Job in Mill Creek, WA
Mill Creek Family Dentistry is Hiring a Dental Receptionist Near Mill Creek, WA
Description
The Receptionist will be the first face that welcomes all patients as if they are a member of the family. We are a team-oriented practice that succeeds on communication and support of one another. Excellent customer service and a positive attitude are a must for this position.
Schedule is Full Time: Mon-Thurs: 7am-5pm; Friday: 7am-12pm
Pay Range: $18-$22 per hour DOE
Duties include:
- Welcome patients by greeting them promptly and engaging in conversation
- Schedule and confirm appointments, answer the telephone, assist with patient questions
- Enter and track treatment plans in the group’s computer system
- Act as a subject matter expert on the insurance plans accepted by the group, including their limitations and exclusions
- Collect payments from patients on any amount that may be owed, including current treatment being performed as well as past due balances; handle payments in accordance with the group’s Cash Handling Policy
- Follow up on internal Specialty referrals to ensure treatment is scheduled and completed; ensure completed treatment is communicated back to the referring Dentist
- Ensure every patient has a future hygiene appointment scheduled
- Partner with clinical providers to ensure they feel supported, participate in team huddles daily, proactively monitor the flow of the office
- Address patient complaints in a timely and compassionate manner, transition escalated patients to management as appropriate
Requirements
- At least 6 months of dental front office experience required
- Experience utilizing a dental/healthcare practice management system(s), Open Dental preferred
- Professional conduct and appearance
Job Summary
Full Time
$40k-48k (estimate)
02/05/2024
06/17/2024
millcreekdentistry.com
Mill Creek, WV
<25
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Quotes from people on Dental Receptionist job description and responsibilities
Dental receptionists may also receive business calls which will usually be forwarded to the practice manager or dentist.
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Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.
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Dental Receptionist ensures patients have a positive experience from scheduling to arrival to departure and works to ensure every visit exceeds patients’ expectations.
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Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
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Dental receptionists are responsible for the scheduling, rescheduling, or canceling of patients’ dental appointments as required.
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Career tips from people on Dental Receptionist jobs
A successful dental receptionist helps ensure that a dental office works efficiently while providing a professional, friendly point of communication for patients and associates.
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For a dental receptionist to be successful, they must be organized and effectively communicate with dental staff and patients.
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When applying for jobs, dental receptionist candidates should demonstrate competence with Microsoft Office software (Word and Excel).
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Dental receptionists need to have some level of knowledge about dental terminology and patient billing codes.
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Additionally, according to Work BC, receptionists need to ensure they have active listening skills, reliable reading perception and strong writing skills, these are parts of the necessary communication skills.
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