Mildred Elley, a private, multi campus institution of higher learning, is seeking a Financial Aid Representative for appointment at its campus located in Albany, NY. The faculty and staff of Mildred Elley have a demonstrated commitment to continuous improvement, focusing on academic improvements, student service improvements, and accreditation and compliance improvements.

Responsibilities:

• Assist new and continuing students through the processing of their financial aid applications and/or alternative loans and payment plan applications.
• Meet with current students to discuss concerns with financial aid awards, credit balances, or academic probation.
• Process private financing [TFC applications], student tuition payments, and other external funding
• Collect all appropriate application materials and supporting documentation to secure awarded aid funds.
• Enter applications and award changes and upload scanned materials into the administrative software.
• Assist in preparation of grad lists and various reports with summary of actions necessary to resolve and assignment of duties to ensure project is completed.
• Provide Direct Loan exit counseling to graduating students.
• Monitor the accuracy and completeness of pending graduate student financial aid files, define and solve discrepancies.
• Verify student eligibility for TAP ~ ensure program fund renewals are set on a revolving calendar system.
• Prepare student check requests to refund credit balances on student accounts.
• Other duties as assigned.

Requirements:

• Associates Degree or equivalent work experience required. Bachelor’s preferred.
• Financial Aid knowledge helpful.
• Must have excellent customer service skills.
• Must be proficient in keyboarding, MS Word, MS Excel, MS Outlook.. Must have database experience.
• Must have excellent interpersonal, written, and verbal communication skills in person and on the telephone.

Compensation:

$38,000-$40,000 based on experience.

How to Apply:

If you are interested in becoming part of a growing campus committed to achieving student success please email a cover letter and a current resume as an Adobe PDF or Microsoft Word file and note "FA Rep-Albany” in the subject line, followed by the candidate's first and last name. Only applications submitted via email will be accepted (no phone calls or walk-ins please)

Job Type: Full-time

Pay: $38,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person