Job Summary:
Mike Anderson CDJ of Rochester is a skilled Service Advisor to join our team. The Service Advisor will act as the liaison between customers and our service technicians, ensuring excellent customer service and efficient vehicle maintenance.

Responsibilities

• Greet, develop rapport, and communicate with customers face-to-face and on the phone
• Obtain customer and vehicle information
• Facilitate communication with customers, including drop-off, updates, and check-out
• Determine and recommend appropriate services in a customer-focused approach
• Prepare a complete and accurate estimate cost for labor and parts
• Work with team to complete service and daily tasks
• Work with current technology to assist with communication and workflow

Qualifications

• Possess a valid Driver’s License
• Maintain a clean, professional, and safe work area and appearance
• Embrace technology
• Operate with a high level of energy, positive attitude, and excellence
• Possess a hunger to learn, help and improve through coaching

This position offers the opportunity to work in a dynamic environment where you can utilize your skills in customer service, sales, and automotive maintenance. If you have a passion for helping customers with their vehicle needs and enjoy working in a fast-paced setting, we encourage you to apply for the Service Advisor position.

Job Type: Full-time

Benefits:

• Employee discount
• Life insurance

Ability to Relocate:

• Rochester, IN 46975: Relocate before starting work (Required)

Work Location: In person