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Customer Service Representative
Responsibilities:
- Handle incoming customer inquiries
- Provide accurate and timely information to customers
- Assist customers with product selection, order placement, and issue resolution
- Maintain a high level of professionalism and customer service in all interactions
- Follow up with customers to ensure satisfaction and resolve any outstanding issues
- Collaborate with other team members to improve processes and customer experience
Requirements:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Experience in outbound calling is a plus
- Proficient in using CRM software and other customer service tools
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- High school diploma or equivalent
Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment. We offer competitive pay, comprehensive training, and opportunities for career growth. Apply now to start your journey with us!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Weekly day range:
Work Location: In person
Full Time
Retail
$37k-47k (estimate)
04/25/2024
08/21/2024
starviewsolutions.com
WEST LAKE HILLS, TX
50 - 100
2002
Private
ALLAN FRANKLIN
$10M - $50M
Retail
StarView is a global provider of cloud voice solutions, serving service provider customers.
The following is the career advancement route for Team Member/Customer Service positions, which can be used as a reference in future career path planning. As a Team Member/Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Team Member/Customer Service. You can explore the career advancement for a Team Member/Customer Service below and select your interested title to get hiring information.
If you are interested in becoming a Team Member Customer Service, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Team Member Customer Service for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Team Member Customer Service job description and responsibilities
The best customer service professionals know how to keep their communications with customers simple and leave nothing to doubt.
03/22/2022: Tucson, AZ
Front-line customer service employees work to create a positive environment for customers.
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Greeting customers when they enter a store, business or restaurant.
03/13/2022: Abilene, TX
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.
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Overall responsible for the customer service via all channels (LiveChat, email, social platforms).
01/19/2022: Hopkinsville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Team Member Customer Service jobs
Successful customer service teams continue their training and education.
03/29/2022: Biloxi, MS
Front-line employees are an essential part of customer service.
02/24/2022: Little Rock, AR
Strong front-line customer service can lead to repeat customers and positive reviews, which can attract new customers.
03/14/2022: Lake Charles, LA
Front-line customer service employees need a specific set of hard and soft skills to communicate effectively with customers.
04/04/2022: Fresno, CA
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/20/2022: Albany, GA
Step 3: View the best colleges and universities for Team Member Customer Service.