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192 Retail Sales Associate- (Teller) Jobs in Des Moines, IA

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Retail Sales Associate- (Teller)
Midwest Heritage Des Moines, IA
$30k-37k (estimate)
Full Time 3 Weeks Ago
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Midwest Heritage is Hiring a Retail Sales Associate- (Teller) Near Des Moines, IA

At Midwest Heritage, the core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their contributions make a direct impact on the success of our business as well as their own personal and professional growth.
Midwest Heritage Bank
Job Title: Retail Sales Associate I (Teller)
Department: Banking
FLSA: Non-Exempt
General Function
The Sales Associate I is responsible for teller and personal banking functions. This position is responsible for promoting all Midwest Heritage products and services to customers and provides competent and courteous service to existing and prospective customers.
  • Retail locations are open six days a week and extended hours on weekdays. Incumbent must have the flexibility to work non-traditional banking hours, including some weekend and evening hours.
  • Chariton location is open six days a week. Incumbent must have the flexibility to work Saturdays.
Core Competencies
  • Customer Focused
  • Cash Handling
  • Attention to Detail
  • Accuracy
  • Professionalism
Reporting Relations
Accountable and Reports to: Operations Supervisor
Positions that Report to you: None
Primary Duties and Responsibilities:
  • Responsible for completing in-aisle walks and PA announcements as required. (Retail Locations)
  • Increase account relationships of existing bank customers and attract new customers by introducing them to new products and services
  • Successfully achieves all sales goals on a continuous basis
  • Processes all types of teller transactions as well as maintains and balances a cash drawer daily
  • Maintains knowledge, skills, and abilities in regard to Midwest Heritage products and services by participating in on-going training and staying aware of internal communications
  • Assists the Operations Supervisor in clerical support including filing, ordering supplies, maintain office records, and preparation of reports
  • Successfully achieves all operations goals on a continuous basis
  • Ensures that customers are satisfied with the products and services that they obtain
  • Proactively and professionally communicates with customers regarding their financial needs
Knowledge, Skills, Abilities, and Worker Characteristics:
  • Professional presentation and excellent communication skills.
  • Strong attention to detail.
  • Strong computer and keyboarding skills.
  • Ability to report to work when scheduled and on time.
  • Retail locations must be available for workdays, evenings until 6:00pm, and weekends.
Education and Experience:
  • Must be 16 years of age.
  • Successful experience in a customer service capacity.
  • Previous sales or cash management experience preferred.
  • Previous Bank Teller experience is preferred.
  • Previous experience must demonstrate the ability to sell, communicate effectively, and provide excellent customer service.
Physical Requirements:
  • This position is classified sedentary/light and requires the ability to sit for long periods and/or stand for long periods of time.
  • Frequently communicates with customers in person and on the phone. Must be able to exchange accurate information.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, reading.
Working Conditions:
  • Primarily 100% inside with occasional local travel.
  • Retail locations - Hours vary from week to week including days, evenings until close (6pm), and some weekend hours.
Equipment Used to Perform Job:
Computer printouts, incoming mail, calculator, computer terminal, copy machine, fax machine, various software programs.
Contacts:
This position works with Midwest Heritage employees, customers, Hy-Vee employees, vendors and outside agents doing direct business with Midwest Heritage.
Confidentiality:
This position has the responsibility to protect the privacy and confidentiality of customers, employees and bank/insurance/financial information at all times.
In the performance of their respective tasks and duties all employees are expected to:
  • Follow all state and federal regulatory requirements and complete assigned training courses within the required timeframes.
  • Perform quality work within deadlines.
  • Interact professionally with other employees, customers and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Job Summary

JOB TYPE

Full Time

SALARY

$30k-37k (estimate)

POST DATE

05/20/2024

EXPIRATION DATE

07/19/2024

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Midwest Heritage
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$53k-69k (estimate)
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The job skills required for Retail Sales Associate- (Teller) include Customer Service, Products and Services, Flexibility, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Sales Associate- (Teller). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Sales Associate- (Teller). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Sales Associate- (Teller) positions, which can be used as a reference in future career path planning. As a Retail Sales Associate- (Teller), it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Sales Associate- (Teller). You can explore the career advancement for a Retail Sales Associate- (Teller) below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Sales Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Sales Associate job description and responsibilities

A good retail sales associate knows what makes their customers happy.

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A Retail Sale Associate must process payments by totaling purchases; operating cash registers and financial transactions, processing checks, cash, and store or other credit cards.

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A retail sales associate has the responsibility to ensure outstanding service to customers.

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Many retail sales associate jobs are entry-level positions, requiring minimal education and experience and a general skill set.

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Many retail sales associates also are responsible for financial transactions, such as purchases, returns and refunds.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Sales Associate jobs

Basic math and money handling skills.

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Help to resolve customer complaints.

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Retail sales associates guide customers to make buying decisions.

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Stay updated with product features.

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They show excellent customer service and marketing skills.

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Step 3: View the best colleges and universities for Retail Sales Associate.

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