Key Job Duties and Responsibilities

The Server performs duties involving serving residents during meal times in a restaurant-style dining room, pub or coffee shop as needed. Must be comfortable in a dynamic environment and enjoy working with seniors.

The following is a general list of key job duties and responsibilities in your position. The list is not to be considered inclusive and you will be required to perform other duties/responsibilities as assigned by an authorized supervisor.

Duties and Responsibilities:

• Comply with the Community’s personnel, safety, and corporate policies and procedures.
• Report witnessed or reported allegations of resident abuse/neglect immediately to the Director.
• Treat residents, family members, visitors, and team members with dignity and respect.
• Maintain the confidentiality of all resident and family information.
• Report to work on time and as scheduled.
• Responsible for taking meal orders from residents ordering from a menu in a restaurant-style dining room and conveying orders to the kitchen staff in an efficient manner.
• Responsible for creating a friendly and respectful relationship with all residents and providing excellent customer service.
• Monitors all residents and guests during meal times to assure their needs are met.
• Maintains cooperative relationship with kitchen staff and other staff members in support of good communication and service.
• May deliver meals to apartments if residents are unable to come to the dining room or pub for meals.
• Assists the Chef and/or Executive Director with duties in the pub, coffee shop or other areas as needed.
• Server reports to the Executive Director and is responsible for communicating relevant information to the Chef and culinary team.

Essential Job/Physical Requirements

The following is a general list of key job/physical requirements for your position. The list is not to be considered inclusive and other job/physical requirements may be necessary as deemed by the Community.

• Regular worksite attendance.
• Must have basic computer skills.
• If required to operate a motor vehicle for business purposes, must successfully complete the requirements contained in Company’s Motor Vehicles policy.
• Must be able to read, write, speak, and understand the English language.
• Must be able to work beyond normal working hours and on weekends and holidays when necessary.
• Must be able to assist in the evacuation of residents during emergency situations.
• Must be able to perform the essential position functions of the job with, or without reasonable accommodation.
• Must be able to meet the general health requirements set forth by State regulations and Company policy which may include medical and physical examinations.
• Must be able to push, pull, move, and/or lift a minimum of 30 pounds to a minimum height of 3 feet and be able to push, pull, move, and/or carry such a weight a minimum distance of 4 feet.
• Must be able to bend, stoop, kneel, crouch, perform overhead lifting, and perform other common physical movements as needed for your position.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the Community.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.