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As a Member Service Representative, you will be responsible for providing exceptional customer service to our members in regards to their accounts, billing questions, programs, or general customer service matters. Other responsibilities will include clerical duties such as processing requests for services, procuring forms and fees, processing outage calls, and accepting/processing member payments. As a Member Service Representative, you will be an expert at assisting members in a prompt, courteous, and efficient manner, while professionally representing MidSouth Electric Co-op.
What You Will Bring to The Table:
What MidSouth Brings to the Table:
At MidSouth Electric Co-op, we value our employees like family. We offer a competitive benefits package that includes medical, dental, and vision, as well as a Traditional and Roth 401(k) with a 1:1 match up to 8%. We pay 100% of your pension plan, life insurance, and short/long-term disability premiums. Other benefits include paid time off, tuition reimbursement, and much more!
We also take great pride in our ability to provide exceptional service to our members by cultivating strong relationships among our communities. By participating in various year round activities, we are able to give back to those in our community who motivate us!
We are people committed to people. People committed to service.
If you meet all requirements, and you are interested in becoming the newest member of the MidSouth Electric Co-op family, apply today!
Applicants from diverse backgrounds and underrepresented groups are welcomed and encouraged to apply.
NOTE: This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Management has the right to alter this job description at any time, with or without notice. Employees will be required to follow any other job related instructions and to perform other duties as required by any person with the authority to give instructions or assignments. This document does not create an employment contract, implied or otherwise. All employees are considered "at-will".
Full Time
Specialty Trade in Construction
$35k-43k (estimate)
03/09/2023
07/15/2024
midsouthelectricinc.com
Fayetteville, NC
<25
Specialty Trade in Construction
The job skills required for Member Services Representative (Customer Service) include Customer Service, Products and Services, Call Center, Integrity, Time Management, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Representative (Customer Service). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Representative (Customer Service). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Representative (Customer Service) positions, which can be used as a reference in future career path planning. As a Member Services Representative (Customer Service), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative (Customer Service). You can explore the career advancement for a Member Services Representative (Customer Service) below and select your interested title to get hiring information.