Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,000 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation university, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

The part-time library reference assistant provides general library assistance and reference services in the library during evening hours. The reference assistant does not normally work during intersessions (between semesters), spring breaks, during holiday periods, or other times when the university/library is closed. However, opportunities to do so may occasionally arise. The reference assistant will primarily work evening hours until the library closes at 12 a.m., a maximum of 19 hours per week.

Research Assistance (30%) -
Provides research assistance utilizing a variety of information resources in person, over the phone, and online
Circulation Duties (30%) -
Performs circulation duties, as this position is based at a combined reference/circulation service desk
Accepts fines and fees, edits record(s) as appropriate, notifies supervisory staff, and creates receipts
Technology Assistance (20%) -
Assists library patrons with troubleshooting technology issues as needed (computers, printers, scanners, etc.)
Assists library patrons with troubleshooting software issues as needed (Microsoft Office, email, Brightspace/D2L, etc.)
Other Duties (20%) -
Assists with training and supervision of library student assistants in the evenings and weekends
Opens and closes the library when scheduled
May assist in selecting library materials for purchase
Performs related duties as assigned

Educational Requirements
High school diploma or equivalent
Required Experience
College level research experience required

Preferred Educational Qualifications

Bachelor¿s degree from an accredited institution

Preferred Experience

2-3 years general work experience in a school or library environment or current enrollment in an MLS/MLIS program
Experience using GALILEO
Experience with an academic library setting

Knowledge of print and electronic reference sources (preferably GALILEO)
Knowledge of best practices for providing exemplary customer service to a broad population of library patrons
Skill in email communication
Skill in standard software applications, such as Microsoft Office
Skill in written and oral communication, including presentation skills

Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at 478.471.2010. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

This is a non-exempt (hourly paid) position and includes a comprehensive benefits package. Benefits include:

• Health insurance
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Life Insurance
• Sick Leave
• Vacation Leave
• Parental Leave
• Retirement
• Employee discounts
• Tuition reimbursement

Every member of the USG community is required to adhere to the USG Statement of Core Values - Integrity, Excellence, Accountability, and Respect - that form and guide the daily work of the organization.

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.