JOB PURPOSE:

As a Construction Tech you will support and assist the Construction department in the maintenance, expansion, and upgrades to Midco’s regional network.

KEY FUNCTIONS:

• Support the Construction department with the maintenance, expansion and upgrades to Midco’s regional network.
• Interpret, comprehend, and utilize network system maps and plans.
• Capture, store, and modify design data with electronic devices such as GPS, Smart Phone, and Laptop Computer
• Install, maintain, and repair Midco’s aerial and underground regional network.
• Perform house moves and cable relocations. Coordinate with the appropriate utility companies and other entities to verify routes. Keep detailed billing information to chargeback customers.
• Assist in preparing site surveys.
• Complete Midco First Time Right certification within allotted training period. Consistently apply First Time Right principles in all aspects of work.
• Locate existing underground cable.
• Install drops, taps, amplifiers and power supplies. Splice coaxial cable.
• Ground service drops and pre-wire new builds.
• Read, comprehend, and utilize Regional network maps and plans.
• Possess knowledge in using signal meters, reading RF levels, voltage meters, TDR, etc.
• Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures. Wear safety apparel which includes hard hats (where required), safety vests, OSHA approved boots, etc.
• Maintain current, valid driver’s license and good to excellent driving record (DUI within the last 5 years disqualifies you for employment in this position).
• Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe
• driving record.
• Obtain certification and successfully operate a bucket truck to perform aerial construction and maintenance.
• Must be able to perform the essential functions of a Broadband Installer and/or Service Technician.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Mentor new hires as required.
• Have and maintain up-to-date knowledge of technological developments in the industry.
• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
• finding ways to cut through ambiguous problems.
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• High school diploma or GED required. Some college or vocational training preferred.
• NCTI, SCTE and/or other broadband certification preferred.
• Previous experience in the broadband industry preferred.
• Must develop working knowledge of construction, the National Electrical Code, OSHA regulations, state and local regulations and general safety standards.

Position leveling will be assigned congruent to experience and training.

Construction Technician Career Progression

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 84 lbs.
• The noise level in the work environment is moderate.
• May be required to work within limited confines, such as crawl spaces, as needed.
• While performing the duties of this job, the employee occasionally works near moving mechanical parts. The Employee must be able to work in an outdoor environment year around in all weather conditions. The Employee is occasionally exposed to risk of electrical shock, radiation, and vibration.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
• Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
• The employee is required to travel up to 70% of flexible scheduled hours.

ABOUT MIDCO:

• Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
• Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
• Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to get involved in volunteerism
• Generous 401(k) match and paid time away from work programs
• And many more

VisitMidco.com/Careersto learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/FederalPosters.