Convenience Store Co-Manager Responsibilities:

The Convenience Store Co-Manager is responsible for managing the store in the absence of the Store Manager. The Convenience Store Co-Manager supervises employee performance and manages tasks in a practical and objective manner. The Convenience Store Co-Manager is efficient in problem-solving and is able to help and guide employees in execution of position checklists. The Convenience Store Co- Manager reports directly to the Store Manager.

• Assist customers with needs and demonstrate concern; master “suggestive selling”
• Account for store inventory, cigarette inventory counts, and control of expenses through the ordering of appropriate inventory levels
• Maintain relationships with customers, associates, and vendors, treating all fairly and with respect
• Responsible for ensuring all shifts are covered to meet business needs by contacting other managers/associates for help with coverage, getting proposed overtime approved by the District Manager, and/or covering the shift themselves
• Handle and act on all disciplinary issues/areas of concern according to Company policy; notify the Security Specialist in the event of loss of Company assets or suspected loss of Company assets
• Maintain general appearance and cleanliness of store premises; delegate duties as needed
• Effectively lead, train, motivate, and develop team members
• Maintain a safe and secure environment for all customers and associates; follow proper incident reporting procedures
• Possess a strong knowledge of store equipment, maintenance of store equipment, and contact maintenance when needed
• Responsible for daily paperwork, deposits, and cigarette counts, including accurate calculation of weekly payroll
• Understand, track, and manage waste and margin

• High School Diploma or GED equivalent
• Able to obtain ServSafe certification
• Able to obtain IDEM certification
• Portray a positive attitude and great work habits at all times
• Self-motivated; dependable
• Strong customer service skills
• Lift up to 50 pounds
• Stand for long periods of time, up to 10 hours
• Able to work effectively in a fast-paced environment while maintaining 100% customer focus
• Strong mathematics skills

• Two (2) years of management experience
• Customer service experience
• Retail background

The Convenience Store Co-Manager works a minimum of 45 hours per week. Open availability is required.

The Convenience Store Co-Manager is an exempt, salaried position