Front Office Assistant

Summary

The Front Office Assistant is primarily responsible for answering phones, welcoming people into the office, communicating with patients, referring dentists/staff, responding to voicemails. Additional duties include check in/out of patients, managing schedule, managing patient records, maintaining inventory, and ordering office supplies.

Essential Functions

1. Uses interpersonal skills to attend to patients on the phone and in person.

2. Respond and comply to requests for information.

3. Provides respectful and considerate care focused on patient’s individual needs.

4. Coordinate and organize appointments and administration to facilitate the efficient running of the practice.

Competencies

1. Communication skills

2. Information collection and management

3. Planning and Organizing

4. Accuracy

5. Customer service skills

6. Team work

7. Initiative

8. Adaptability

9. Confidentiality

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Waterville, ME 04901: Relocate before starting work (Required)

Work Location: In person