Overview

We are seeking a Patient Visitor Services Rep to join our Patient Visitor Services department. This position is Part Time, scheduled 16 hours per week and is eligible for a 13% pay differential in addition to the base salary in lieu of benefits. We're looking for compassionate, enthusiastic, and dependable candidates that are team players with a positive attitude. Flexibility in schedule is a must. 

Perks of working with us: amazing work-life balance with flexible schedules. The best part is that you work with great people daily! If you want to be a part of a fantastic team and experience an uplifting, and gratifying work environment – come work with us and share your talent and skills.

In return we offer:

Part Time employees still qualify for benefits such as:

• Contribute to Employee 401k Retirement Plan
• Receive all the benefits of the Employee Assistance Plan
• Employee Preventative Benefits
• Employee Hospital Discounts

Location:

Adventist Health Columbia Gorge is located in The Dalles, Oregon. We work, live, and play in the scenic Columbia River Gorge, Oregon. Located 85 miles east of Portland in the majestic Columbia River Gorge, The Dalles features old-growth forests, rushing waterfalls, and year-round access to outdoor recreation, including downhill and cross-country skiing, world-class water sports, and miles of hiking and mountain biking trails. The area boasts award-winning wineries, and, most importantly, warm, friendly people.

Responsibilities

This position is responsible for greeting, interviewing, and registering patients; arranges for admission to hospital, obtains and records pertinent identifying information, assembles all admitting paperwork, provides HIPAA information to patients and collects co-pays or deposits.

Qualifications

• Education:
  • High School diploma or equivalent required. 
  • One year of college coursework or college level coursework in Health Records preferred.
• Licensure/Certification:
  • National Certification of Healthcare Access Association preferred.
• Experience:
  • Minimum of one year office experience required, preferably in health care.
  • Preferred experience in one of the following areas: Patient Registration; Medical Records/Health Information; Clerical support experience; Insurance Verification/Authorization/Referrals
• Skills/Knowledge/Abilities:
  • Demonstrates ability to communicate effectively verbally, via telephone and in written form.
  • Ability to communication in a clear and accurate manner, using appropriate tone and volume.
  • Ability to communicate in calm, succinct, professional manner.
  • Ability to withstand varying job pressures and organize/prioritize related job tasks.
  • Ability to perform multiple tasks, develop new skills and adapt to change.
  • Ability to identify alternative means of communication as needed.
  • Keyboarding of 40 wpm and PC based computer skills.
  • Operation of collection in various forms and bank deposit reconciliation tasks.
  • Ability to navigate the health insurance market, insurance websites and available products.
  • Ability to work in fast paced, stressful and potentially hazardous environment, and take appropriate action.