Job description

Microtel Inn & Suites is looking to complete our team with dependable and hardworking housekeepers. Professionalism, as well as attention to detail and dedication to cleanliness, is a must. Must have the ability to communicate effectively with guests, co-workers and managers. Work in a fun environment with flexible scheduling. Work independently while also achieving success as part of a hotel team.

Responsibilities:

• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Clean, restock and maintain housekeeper carts
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to supervisor or management.
• Report all lost and found items to the supervisor.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

• Proper procedures for handling of linens, terry and other supplies.
• Sanitation of supplies, guestrooms, public areas.
• Guestroom cleaning procedures.
• Safety and security measures. Report or correct any hazardous conditions observed immediately.

Skills:

• Maintain designated minutes per room.
• Maintain guest privacy.
• Follow cleaning procedures in the company systematic fashion.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.

Abilities:

• Must be able to work alone.
• Comply with all standards
• Be able to multi task, remain service centric.
• Communicate with guest and co-workers in a friendly and helpful professional manner.
• Work as a team member.

SPECIFIC RESPONSIBILITIES

1.Daily responsible for cleaning vacant dirty rooms to be guest ready, and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standards and best practices.

2.Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards.

3.Maintain a clean and orderly housekeeping cart.

4.Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist.

5.Follow general clean procedures every 90 days.

6.Report any discrepancies to the Housekeeping Manager.

7.Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate lounge and locker room, restrooms, public areas, stairwells, and back of the house area).

8.Respond to guest requests and inquiries immediately.

9.Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates.

10.Other duties as assigned, of which the associate is capable of performing.

Job Types: Full-time, Part-time

Pay: $10.00 - $14.00 per hour

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Tips

Work Location: In person