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Location : Centennial, CO
Job Type : Full-Time On-site
Salary : $50,000 to $60,000 per year
Managed Services IT Support Technician II
Don't settle for a job. Continue your career! TrinWare has been in business since 2004. We have an opening in our Managed Services NOC for an IT Support Technician II!
Why pick TrinWare?
About Us
At TrinWare, the customer experience is everything. We believe that service to others is a core value that not only elevates TrinWare above the competition but also drives our business forward.
We believe that accepting good enough is for the other guys. We know that in business, greatness requires the mental toughness of a warrior;
we know that success is a marathon, not a sprint, and shortcuts always lead to failure.
It doesnt sound easy, does it? Thats because its not. We arent looking for those who seek easy; were looking for champions, people who are dedicated and committed to a missionthe TrinWare mission!
Look, if youve made it this far and are still reading, you just might be the one were looking for. Take a look at the skills and traits we seek in Managed Services Support Technician II, get to know who TrinWare is, and if you think youre up to the challenge of these requirements, follow the directions in the last section and make it impossible for us NOT to call you in for an interview.
Who we are :
Were so much more than an MSP; TrinWare is a 20-year-old Centennial Colorado-based technology company. We are unique in our industry.
We are a Managed Services Provider, and IT Outsourcing Company. We are a Custom Computer Production Manufacturer, and we are innovators in our industry.
Our continued growth and diverse expansions in the MSP and IT outsourcing marketplace require the addition of a Managed Services Engineer III.
This position typically works an 8-hour shift between 7 : 00 a.m. and 6 : 00 p.m. in our facility, but on-call and before / after hours are required from time to time.
This is not a remote or work-from-home position. This position reports to the TrinWare Centennial, CO, office and may also require onsite services provided at our client locations.
Travel : some out-of-state and / or overnight travel for onboarding and project execution is required.
Traits we need :
Summary
TrinWares Managed Services Support Technician II provides frontline technical support for a variety of clients in the Denver Metro Area and beyond.
This is a full-time position reporting to our Director of Technology and operating out of our headquarters in Centennial, Colorado.
The hours for this role will be 40 hours per week operating between 7 : 00AM to 6 : 00PM Monday through Friday with occasional off-hours work.
This position will occasionally require travel to customer locations, primarily within the Denver metro area.
Please provide a cover letter or letter of interest.
Essential Qualifications
Duties and Responsibilities
Organizational Leadership
IT Service Delivery
Financial Responsibility
Relationships
This position reports to the Network Operations Manager.
Benefits
TrinWares available benefits include :
TrinWare Core Values
TrinWares culture is a combination of high professional standards and a tight-knit team atmosphere. These Core Values are the driving force behind the who, what and why of our mission.
We believe that these values will serve as a compass to lead us to our goal : being recognized as one of technologys great service providers.
GOALS :How do you get that next big break? These are non-negotiable requests :
Compensation details : 50000-60000 Yearly Salary
PId7a984561092-26289-34235633
Last updated : 2024-05-19
Full Time
$67k-81k (estimate)
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The job skills required for Service technician ii include Customer Service, Troubleshooting, Problem Solving, Technical Support, Microsoft Office, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service technician ii. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service technician ii. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service technician ii positions, which can be used as a reference in future career path planning. As a Service technician ii, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service technician ii. You can explore the career advancement for a Service technician ii below and select your interested title to get hiring information.