About the job

Organization: Micrologic is a full-service voice and data broadband company with extensive experience in fixed based wireless and fiber optic installations. We provide a wide range of high-quality security solutions and services for residential, commercial, and industrial applications throughout West Virginia and surrounding states.

Description: Micrologic is looking for an enthusiastic quality driven and forward-thinking Field

Technician to join our team. in this position you will service and support existing customers as well as new customer installations. As a Field Technician, you would be a part of a dynamic team that will allow you to grow as Micrologic grows.

Position Type: Full-Time

Compensation: Competitive Pay

Benefits: Health, 401k, Paid Time Off

Tasks and Responsibilities:

• Provide quality customer service surrounding company values.
• Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency service calls on a timely basis.
• Discuss with the customer the problem being experienced and possible resolutions.
• Read blueprints, programming documentation and wiring diagrams.
• Terminate and understand color codes for category cable and fiber optics.
• Troubleshoot low-voltage system issues and correct them accordingly while in the field.
• Basic programming of security systems, CCTV systems, access control systems, life-
• safety systems.
• Perform technical tasks with minimal supervision.
• Perform installation and troubleshooting of, but not limited to, access systems, security systems, structured cabling, gate operators, phone systems, audio/visual, sound systems.
• Perform testing to verify high quality installations.
• Communicate effectively with team members.
• Troubleshoot equipment failures and repair or replace defective parts as needed.
• Perform preventative maintenance on necessary equipment.
• Train customers on new or existing installations.
• Maintain a clean and well stocked company vehicle.

Job Requirements

• High school diploma or equivalent.
• Electrical License preferred but not required.
• Differentiate between different sizes and colors of wires.
• Minimum of 2 years of experience in a similar role.
• Excellent time management skills to handle appointments efficiently and stay on schedule.
• Mechanical and electrical skills.
• Problem-solving skills to diagnose problems with malfunctioning equipment.
• Good communication and customer service skills.
• Ability to install system hardware and wiring.
• Must have knowledge of security systems, access systems, structured cabling, phone systems, audio/visual, and sound systems.
• Clean driving record.
• Must be able lift 50 pounds.
• Must be able to work at an elevated position, including but not limited to, ladders of up to 30 feet, aerial work platform and bucket truck, roof tops.
• Ability to work in tight or confined spaces.

Micrologic is an Equal Opportunity Employer committed to recruiting, hiring, and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Job Type: Full-time

Pay: $17.89 - $23.95 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person