We are looking for an experienced Front Desk Manager with sales experience to join our team. The successful candidate will be responsible for overseeing the front desk operations, ensuring that all customer inquiries are handled promptly and professionally, and managing the daily tasks of the front desk staff. The ideal candidate will have excellent customer service skills, strong organizational and communication abilities, and a commitment to providing a positive customer experience.

Please submit video within 24 hours to be considered.

SKILLS REQUIRED:

• Some phone sales experience
• Detail-oriented to be able to give clear and accurate information to clients about MicroArt’s unique procedures. Meticulously organized to be able to schedule clients with 100% accuracy
• Able to follow systems like working in a structured environment with checklists, takes directions well
• Strong active listening skills. Excellent with people, warm, friendly, outgoing, and self-confident. Empathetic must have the ability to have personal conversations with our clients about sensitive issues regarding body image. For example scars from suicide attempts, mastectomy, plastic surgery, vitiligo on genitals, alopecia, and a variety of other disfiguring skin issues that we camouflage.
• Excellent communication skills both written and verbal
• Strong work ethic, responsible, trustworthy, professional, poised, and sophisticated to sell a luxury service.
• Likes working as part of a team. easy to work with, cool-headed, and likes working in a busy fast-paced environment
• Must live within a 45-minute commute of Beverly Hills
• Solid computer skills in MS Office – strong command of Outlook, Google Calendar, and CRM (preferably Zoho)
• Problem solver. Ability to think on his or her feet when needed and thrives in a fast-paced and busy work environment
• Professional appearance and demeanor. Poised and sophisticated to sell a luxury aesthetic procedure.

EXPERIENCE REQUIRED:

• Plastic surgery or med spa experience in any capacity.
• 2 years of experience in some aspect of the cosmetic/medical environment such as plastic surgery, dermatology office or med spa, or cosmetology
• Handling heavy call/email volume
• 4 years of stable employment history in a professional work environment
• Some sales experience
• Email marketing
• Social Media Marketing

NO PHONE CALLS PLEASE - YOU HAVE TO BE ABLE TO ABLE TO FOLLOW THE DIRECTIONS IN HOW TO APPLY.

Job Type: Full-time

Pay: $20.00 - $40.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Professional development assistance
• Referral program

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Tell me about your experience in the beauty industry
• Do you live within a 45-minute drive to Beverly Hills? If so what City or area of LA
• List your experience working a luxury industry.

Education:

• Associate (Required)

Experience:

• Sales: 5 years (Required)
• Medical Esthetics: 3 years (Preferred)

Work Location: In person