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Our busy Otolaryngology [ENT] Practice is looking for a positive, customer-oriented, self-motivated individual to join our team as an Appointment Scheduler. Our Appointment Schedulers are a vital part in the daily operations of our company, ensuring that our patients receive the care they need from our caregiving team.
This position is located in our Canton clinic providing support to all of our 6 clinic locations with scheduling otolaryngology [ear, nose, throat] appointments. A minimum of two years prior experience as a scheduler in a hospital or other health care setting is required.
If you are looking for professional growth, a positive work environment with team morale and camaraderie, this is the place for you!
Responsibilities:
- Schedule and coordinate appointments for patients
- Verify patient information and update records as necessary
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Provide excellent customer service to patients and visitors
- Maintain confidentiality of patient information in compliance with HIPAA regulations
- Collaborate with medical staff to ensure smooth patient flow and efficient appointment scheduling
- Utilize medical office software, such as Athena and Epic, to manage patient appointments and records
Skills:
- 2 years of previous experience in medical appointment scheduling is required
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficient in using computer systems and software applications, including Microsoft and Google products
- Familiarity with medical terminology and ENT [ear nose, throat] procedures is a plus
- Ability to work well in a team environment and collaborate with colleagues
- Detail-oriented with a high level of accuracy in data entry and record keeping
- Knowledge of patient service principles and practices
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Experience:
Work Location: In person
Full Time
$37k-45k (estimate)
05/09/2024
05/10/2024
The job skills required for Medical Appointment Scheduler include Customer Service, Scheduling, Communication Skills, Call Center, Health Care, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Appointment Scheduler. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Appointment Scheduler. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Medical Appointment Scheduler positions, which can be used as a reference in future career path planning. As a Medical Appointment Scheduler, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Appointment Scheduler. You can explore the career advancement for a Medical Appointment Scheduler below and select your interested title to get hiring information.