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Job Summary
The Help Desk Support I is an entry-level position within the Information Technology Department. The Help Desk Support I acts as the primary interface to the customers that are supported by the Information Technology Department to effect real-time problem analysis and resolutions. This position performs as the resource for moves, adds and changes related to the physical proximity of all IT-provided systems.
Summary of Role and Responsibilities
Minimum Knowledge, Skills and Abilities
Minimum Education Requirements
Experience
Preferred Education, Knowledge, Skills and Abilities
Work Environment
Work is performed within an office environment, with standard office equipment available.
Full Time
$47k-58k (estimate)
05/08/2024
07/07/2024
mimutual.com
West Bloomfield, MI
200 - 500
The job skills required for Help Desk Support I include Help Desk, Customer Service, Problem Solving, Operating System, Microsoft Office, Microsoft Windows, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support I positions, which can be used as a reference in future career path planning. As a Help Desk Support I, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support I. You can explore the career advancement for a Help Desk Support I below and select your interested title to get hiring information.