Essential Functions

• Answer calls in a professional, friendly and efficient manner
• Ability to provide basic dealership information to callers with general inquiries
• Strive to minimize the amount of time a customer spends on hold
• Process sales and service department tickets
• Assists with administrative tasks as needed
• Receive cash, checks and credit card payments from customers
• Reconcile cash drawer and credit card batch at the end of shift
• Scan and prepare paperwork for accounting as needed
• Issue refunds following approval process
• Issue Receipts for Down payments, Ordered Units, Cash Deals
• Checking Car Deals IN & OUT- Nightly Check of deals that aren’t returned.
• Checking out Dealer Plates, Nightly check of any plates not Returned.
• FedEx Shipping
• File car deals, Stock in Keys
• Incoming and Outgoing Mail
• Call customers for Refund checks/ When Plates are ready to be picked up.

Position Requirements

• Excellent communication, listening and organizational skills.
• Maintain a professional, respectable and well-groomed appearance.
• Possess a courteous, friendly and outgoing demeanor.
• Ability to speak and communicate clearly.
• Ability to work well with the public
• High school Diploma or equivalent
• Ability to read and comprehend written instructions and information
• Ability to operate a multi-line switchboard
• Ability to work in a technology-oriented environment

Weekend Availability A MUST

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

"Florida Drug-Free Workplace: Pre-employment Drug Testing"