Who We Are:

Managed Health Care Associates, Inc. (MHA), provides care communities with access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum including long-term care, home infusion, and specialty pharmacies, as well as senior living and other group living facilities. Our team of associates are passionate about our common mission of helping people age with grace, and champion our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers.

Who we’re looking for:

You’re engaged and self-motivated with a superior analytical approach to solving problems, constantly driving for improvement and innovation. Your strong communication and organizational skills make you an excellent team player that adds meaningful contributions to our collaborative and fast-paced work environment. As curious learners, we question the status quo and so should you.
The Associate Reconciliation Analyst (ARA) is responsible for ensuring MHA members have access to eligible contract pricing though authorized MHA Wholesalers and Distributors. The ARA coordinates with MHA Wholesalers & Distributors, Sales Teams, Internal Operations Teams, and Trade Relations to ensure the following:

• Vendor contracts are properly loaded.
• Members are correctly attached to contracts.
• Contract pricing or member eligibility issues are resolved in a timely fashion.

An essential part of this position is to analyze Wholesaler & Distributor sales data to proactively identify, research, and resolve contract pricing and member eligibility issues.

What You’ll Be Doing:

Consult daily with wholesalers/distributors to confirm that new members, member changes, new contracts and changes to existing contracts are accurately loaded in the wholesalers’/distributors’ systems.

• Generate sales discrepancy reports to analyze and identify member eligibility, contract pricing issues, and resolve discrepancies.
• Prioritize issues based on urgency and member sales impact.
• Respond to inquiries from the sales teams regarding member eligibility, contract loads, account status, and account activity.
• Coordinate with the Membership team to obtain vendor confirmation of member’s contract eligibility status to facilitate member’s access to contract pricing via wholesalers/distributors and resolve vendor blocks.
• Coordinate with the Contract Management Team to resolve vendor contract product and pricing issues and discrepancies at the wholesalers/distributors.
• Manage and maintain Remedy Force tickets which contain records and follow-up activities for open and resolved discrepancies.
• Produce ad hoc reports and summarize findings and trends in data, as requested by Management and other internal departments.

Competencies:

• Bachelor’s degree /Associate’s degree or equivalent work experience preferred but not required.
• Strong proficiency in MS Office applications including Excel (Pivot Tables, v-lookup), Word, and Outlook.
• Excellent verbal and written communications skills; clearly and effectively communicating complex analysis results, insights, and recommendations to both technical and non-technical stakeholders.
• Strong analytical and critical thinking skills with the ability to interpret data and identify trends.
• Excellent organization and time management skills with ability to prioritize work and function with minimal guidance.
• Professional demeanor in performing job responsibilities and when interacting with others.
• Attendance and punctuality with commitment to arrive at work on time and ensure work responsibilities are covered when absent.

What You’ll Bring to the Table:

Job/Functional Knowledge

Understands duties and responsibilities, has necessary functional and technical knowledge for task completion, keeps job knowledge current, applies knowledge and skills that lead to success in the job.

• Effectively applies background & experience to current role.
• Demonstrates a comprehensive knowledge of field.
• Keeps informed of latest trends, developments, and best and current practices in particular field.

Task Management

Prioritizes well, manages time effectively, shows energy and sense of urgency, reacts to opportunities, instills urgency in others, and meets deadlines.

Results Focus

Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability.

Culture Fit

Demonstrates integrity and ethics in day-to-day tasks and decision making, adheres to MHA’s core values of doing what’s right, exceeding customer expectations, driving results and value, innovate to improve, treat people with respect, embrace teamwork and collaboration and have fun while achieving business goals.

• Sincerely passionate for and committed to the mission of Managed Health Care Associates
• Exhibits integrity in all actions and communication.
• Works well autonomously, while acting as a team-player
• Demonstrates a vested interest in self-development.

What’s Good to Know:
Hybrid work environment.

Why Join MHA

MHA continues to lead by providing purpose-driven and value-based solutions, which preserve the dignity and grace people deserve, regardless of age. Let us be the best place you’ll ever work!

Our associates enjoy the following benefits, and you can, too!

• Staying Healthy
  Comprehensive medical, dental, and vision plans with FSA/HSA options
  Fitness reimbursement
  Access to an Employee Assistance Program
• Enjoying Time-Off
  Paid time off, holidays, personal days, paid parental leave, plus your Birthday as a day off!
• Planning for the Future
  Life Insurance, short-term & long-term disability insurance
  401K match
  Employee Stock Purchase Plan
  Voluntary financial and legal benefits, through our benefits providers
• Learning Continuously
  E-learning programs
  Tuition Reimbursement
  Ongoing Team Trainings
• Making an Impact
  Paid volunteer time-off
  Donation matching

Managed Health Care Associates, Inc. is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations